Sr. Manager EPP- ecommerce

Position Summary

This role is not eligible for immigration sponsorship

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The Samsung direct-to-consumer ecommerce team is looking for a Senior Manager for the Enhanced Partner Program (EPP). EPP provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune-500 employees.

This role will specifically focus on driving improved performance (across multiple KPI) by curating experiences on Samsung.com, and optimizing the impact of customer journeys and marketing tactics.

The individual is expected to lead through influence, managing initiatives that require cross-functional partnership.

The role also includes creating insights/presentation for executive reviews. A successful candidate is highly analytical with critical thinking skills and business savvy. Adaptability is required, as this role will be working in a highly matrixed, fast pacing organization.

• Contribute to the overall success of the business unit and help drive $1B+ in revenue
• Drive revenue across key audiences, across all of Samsung’s product categories
• Drive new and incremental engagement from partners within the program
• Design and execute programs that will drive engagement/revenue
• Partner with cross-functional teams to deliver new initiatives
• Provide valuable segment insights to business and cross-functional leaders
• Provide weekly, monthly, and ad-hoc reporting of all relevant segment metrics
• Perform analytics using Excel and Tableau.
• Write detailed requirements for technical resources to follow.
• Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations
• Work with Category Management, Sales, Finance and Operations team to define and work on gap closures
• Deeply understand the meaningful differences between key audience segments (ex: Education, Military, Government, Corporate Partners) and identify actionable insights.
• Lead EPP aggregator program by managing strategic partnerships, business planning, partner enablement, and end-to-end program execution
• Drive partner performance through commercial strategy, contract management, marketing initiatives, cross-functional collaboration and data-driven performance optimization.
• Solid communication and presentation skills

Skills and Qualifications

• 8+ years of sales or sales operations experience
• 5+ years of technology or telecommunications experience
• 3+ years of business development experience
• 3+ years of experience working with, or for, a Fortune 1,000 organization
• Experience with communicating business insights and requirements
• History of leading and developing business teams

Preferred Qualifications:

• Experience with EPP programs and/or partnership with HR/benefits managers
• Bachelor’s degree
• Excel skills (including formulas and lookups)
• Solid Tableau skills (including Tableau Desktop experience)

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Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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