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Staff Engineer - Cloud Platform

CanadaRemoteFull-time

AI Summary

Staff Engineer - Cloud Platform designs, architects, and operates highly scalable, secure, and resilient cloud platform infrastructure for broadband services, combining deep hands-on engineering with technical leadership across cloud, networking, and observability.

About this role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Engineer - Cloud Platform based in Canada.

This is a senior individual contributor role focused on building and operating highly scalable, secure, and resilient cloud platforms for next-generation broadband services.
You will shape platform architecture, modernization, automation, and reliability strategies across complex cloud and telecom environments.
The role combines deep hands-on engineering with technical leadership across cloud infrastructure, networking, messaging, and observability.
You will work extensively with Google Cloud, Kubernetes, infrastructure as code, CI/CD, and distributed systems.
Your work will help engineering teams deliver products faster while maintaining carrier-grade reliability and operational excellence.
You will collaborate across Engineering, SRE, Network Operations, Product, and Customer Success teams in a highly distributed environment.
The position offers significant scope to influence technical direction, mentor engineers, and drive strategic platform initiatives.

Accountabilities

  • Design, architect, and operate highly available, scalable, secure, and resilient cloud platform infrastructure, while driving modernization through cloud-native technologies and automation.

  • Define and implement strategies for platform reliability, observability, disaster recovery, capacity management, and operational excellence.

  • Troubleshoot complex end-to-end service issues across cloud infrastructure, network services, broadband access environments, and customer-facing applications.

  • Design and operate NATS messaging infrastructure and HAProxy-based traffic management, including load balancing, routing, SSL termination, high availability, and performance optimization.

  • Build scalable service communication frameworks using event-driven architectures, service discovery, fault tolerance, and resiliency patterns.

  • Design and manage Google Cloud infrastructure, including GKE, Compute Engine, Cloud Storage, BigQuery, Pub/Sub, Cloud SQL, and Composer/Airflow.

  • Implement Infrastructure as Code using Terraform and Terragrunt, automating provisioning, deployment, compliance, and operational workflows.

  • Develop reusable platform services and self-service capabilities that improve engineering productivity and accelerate application delivery.

  • Design and maintain enterprise-scale CI/CD pipelines using tools such as Jenkins, GitLab CI, and GitHub Actions.

  • Establish and enhance monitoring, logging, tracing, and alerting using technologies such as Prometheus, Grafana, ELK/OpenSearch, VictoriaMetrics/VictoriaLogs, and cloud monitoring services.

  • Lead root cause analysis and incident response for critical platform and network issues, identifying opportunities for proactive prevention.

  • Partner with Product, Engineering, SRE, Network Operations, technical support, and Customer Success teams to deliver strategic platform initiatives.

  • Develop technical roadmaps, contribute to architecture governance and design reviews, establish engineering standards, and mentor engineers across cloud, networking, reliability, and telecom domains.

  • Requirements

    • Bachelor’s degree in Computer Science, Engineering, Telecommunications, or a related discipline, or equivalent practical experience.

    • 8+ years of experience designing and operating large-scale distributed systems in production environments.

    • 5+ years of hands-on experience with public cloud platforms, preferably Google Cloud Platform.

    • Strong hands-on expertise with Kubernetes and containerized platforms.

    • Deep understanding of networking fundamentals, including TCP/IP, routing and switching, NAT, DNS, DHCP, firewalls, VPN technologies, and load balancing.

    • Practical experience configuring, tuning, troubleshooting, and operating HAProxy in highly available environments.

    • Hands-on experience with NATS and event-driven architectures.

    • Experience supporting telecommunications or broadband infrastructure, including OLTs, ONTs, routers, and access-network technologies.

    • Experience implementing Infrastructure as Code with Terraform.

    • Proficiency in Python, Go, Bash, or comparable scripting and programming languages.

    • Experience designing and operating CI/CD pipelines and DevOps platforms.

    • Strong knowledge of monitoring, telemetry, observability, incident management, and production troubleshooting.

    • Strong problem-solving skills and the ability to investigate complex technical issues from infrastructure through application layers.

    • Ability to work effectively across engineering disciplines and communicate technical concepts clearly with both technical and non-technical stakeholders.

    • Experience in broadband access networks, PON technologies, or service-provider environments is an advantage.

    • Experience with Kubernetes networking, service mesh technologies, Kafka, Redis, Elasticsearch/OpenSearch, or distributed databases is beneficial.

    • Knowledge of cloud and telecom security best practices and Google Cloud professional certifications are considered advantages.

    • Previous experience in SRE, Platform Engineering, or Telecom Cloud Operations environments is a plus.

    • Benefits

      • Annual base salary range of CAD $141,000–$240,000, depending on geographic location and factors such as job-related knowledge, skills, and experience.

      • Potential eligibility for a bonus as part of the overall compensation package.

      • Remote work opportunity within Canada.

      • Opportunity to work on large-scale cloud, networking, and broadband infrastructure supporting next-generation digital services.

      • Exposure to modern technologies including Google Cloud, Kubernetes, Terraform, NATS, HAProxy, CI/CD, and advanced observability platforms.

      • Opportunities to influence technical strategy, architecture, engineering standards, and platform modernization.

      • Career development and mentoring opportunities within a multidisciplinary engineering environment.

      • Collaboration with distributed teams across cloud engineering, SRE, networking, operations, product, and customer-facing functions.

      • Comprehensive benefits package; specific benefits details are shared during the recruitment process.

Skills

AirflowBashBigQueryCI/CDCloud SQLCloud StorageComposerCompute EngineDHCPDistributed DatabasesDNSElasticsearchELKGCPGitHub ActionsGitLab CIGKEGOGrafanaHAProxyJenkinsKafkaKubernetesLoad BalancingNATSOpenSearchPrometheusPub/SubPythonRedisService MeshTCP/IPTerraformTerragruntVictoriaLogsVictoriaMetricsVPN

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