Steward
AI Summary
Keeps the kitchen, serviceware and dining areas clean and stocked to support guest service and banquets at a hotel. Follows hygiene and safety protocols and mentors new team members.
About this role
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Steward, you’re not just keeping our kitchen and dining areas sparkling clean – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities
Here's what you'll do during a typical day:
- Keep serviceware spotless: Clean all chinaware, silverware, and cooking utensils, scrub pots and pans, and polish silver
- Monitor stock levels: Ensure supplies and equipment are always well stocked and organized for seamless service
- Maintain kitchen cleanliness: Perform essential cleaning tasks, including mopping and waste removal
- Support events delivery: Prepare and set up clean serviceware for banquets and functions
- Follow health and safety protocols: Handle hazardous substances safely and comply with all hygiene and safety regulations
- Report hazards and maintenance needs: Promptly alert the supervisor on duty to any safety concerns or equipment issues
- Train and mentor team members: Share your expertise with new team members to help strengthen team performance
Skills
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