Stockroom Supervisor - Massimo Dutti King's Road

STOCKROOM MANAGER

(Back of House Leadership — Massimo Dutti UK)

Who we are

Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties.

Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success.

The role

As a Stockroom Manager, you lead the back-of-house operation that keeps the store moving. You are responsible for stock flow, delivery processing, replenishment and stockroom organisation, ensuring the right product reaches the shopfloor at the right time.

In Massimo Dutti, stockroom excellence is about precision, standards and consistency. You’ll keep operations efficient and accurate while supporting the premium customer experience through strong availability, product care and clear communication with the shopfloor.

This role is for you if you…

• Are highly organised and confident managing stock, space and daily priorities

• Stay calm under pressure and work well in a fast-paced retail environment

• Have strong attention to detail and take pride in accuracy and standards

• Understand how stock flow and availability directly support sales and customer experience

• Communicate clearly with shopfloor, management and operations teams

• Are reliable, proactive and solutions-focused

• Lead with patience, accountability and a positive team mindset

What you’ll do

• Lead daily stockroom operations, ensuring product flow is efficient, accurate and safe

• Manage deliveries, inbound and outbound stock movements in line with company guidelines

• Maintain strong stockroom organisation, ensuring product is easy to locate, process and replenish

• Support replenishment routines to keep the shopfloor commercial, full and ready for customers

• Work closely with management and shopfloor teams to prioritise newness, best sellers and key product areas

• Monitor stockroom standards, productivity and accuracy, taking action where improvements are needed

• Support online organisation, daily deadlines and package productivity where applicable

• Coach and support the stockroom team to deliver consistent standards and clear priorities

• Ensure Health & Safety, security and stock movement procedures are followed at all times

• Act as an ambassador for Inditex sustainability initiatives

What we offer

Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts.

At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference.

Inclusion & accessibility

We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

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