Posted 6 days ago
Store Supervisor
AI Summary
Store Supervisor who manages retail staff, oversees store operations, coordinates shipping and displays, maintains inventory, ensures pricing and promotions accuracy, handles customer issues, and enforces health and safety standards.
About this role
Job Purpose:
- Managing staff within the store, coordinating the shipping of goods, setting up displays, and assisting customers and staff during business hours.
Store Supervisor Activities:
- Manage retail staff, including cashiers and people working on the floor.
₋ Ensure pricing is correct.
₋ Work on store displays.
₋ Coach, counsel, train, and discipline employees.
₋ Evaluate on-the-job performance.
₋ Ensure merchandise is clean and ready to be displayed.
₋ Maintain inventory and ensure items are in stock.
₋ Keep up with fluctuating supply and demand.
₋ Ensure promotions are accurate and merchandised to the company’s standards.
₋ Ensure standards for quality, customer service and health and safety are met.
₋ Collect local competitors’ prices.
₋ Maintain store's cleanliness and health and safety measures.
₋ Organize and distribute staff schedules.
₋ Help retail sales staff achieve sales targets.
₋ Handle customer questions, complaints, and issues.
Requirements
Educational Qualifications: High School Diploma
Work Experience: Minimum of 0-2 years of experience in the same or related field
Behavioural Competencies:
- Reporting Skills.
₋ Microsoft Office Skills.
₋ Managing Processes.
₋ Organization.
₋ Analyzing Information.
₋ Professionalism.
₋ Communication skills.
₋ Problem Solving.
₋ Supply Management.
₋ Inventory Control.
₋ Verbal Communication
