Strategy and Operations
AI Summary
Operations strategist owning growth initiatives in an early-stage startup; defines GTM strategy, sources the founding team, and bridges product with go-to-market execution.
About this role
Known - Strategy and Operations
Known is a matchmaker that talks to users and supports them like a friend. Our mission is to empower humanity by applying general intelligence to human connection. Users join Known by telling us their life story.
On average, our new users talk to our AI voice agent for 27 minutes, giving us a uniquely intimate context that enables our matchmaking.
We are a team of engineers who’ve created some of the most widely used AI-driven consumer products including Uber Eats, Uber and Afterpay.
We love to work hard, with a high degree of autonomy and ownership. We work together in-person in Cow Hollow, San Francisco.
Are you a good fit?
We are looking for the top 0.1% operations talent to work alongside our founders in San Francisco as we sprint from our $10M seed round toward launching across the US.
1-4 years of experience in early-stage startups, consulting, investment banking, or a similar high-performance environment
A systems-minded operator who embraces ambiguity
Strong communicator (written and verbal)
The Work
We expect you to own a piece of Known’s growth. It’s up to you to decide what part of Known you’re most excited about working on.
This could be:
0-1 on a GTM strategy to scale Known to 100,000 users
Sourcing and hiring our founding team
Bridging GTM and product to create a best-in-class user experience
Our Investors
We’re backed by Eurie Kim and Kirsten Green at Forerunner Ventures (the investors behind Decagon, Faire, and Oura), NFX and PearVC.
Learn more
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.
