Student: CLASS/Groves Access Assistant 2026-27

Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community.   

Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.  

This position is scheduled to work approximately 8-15 hours a week. The scheduled
hours may vary. The CLASS Office is open from 8:00 a.m. to 6:00 p.m., Monday through Friday.

The CLASS Office leads the Augsburg community in advancing disability access and equity. We welcome
any student to apply for this position who wants to help us in upholding our mission. Here is what the
access assistant role includes (training is provided):

• Assist the CLASS Office with accommodation and office related tasks.
• Daily communication (in-person, e-mail, phone) with faculty, students and staff for items involved in testing, note-taking, and alternative format text.
• Manage a database of testing schedules, and prepare envelopes for exams being taken in the testing center.
• Proctor exams, schedule proctors for exams as needed, and support oversight of testing in the CLASS Office.
• Support the Assistive Technology/Accommodations specialist with alternative format production. This process involves on-the-job training that will provide an access assistant with the knowledge of how to use assistive technology and other specialized software.

Compensation and Benefits

• Rate of pay: $16.45/hour
• Minnesota Sick and Safe Time
• This position is not benefits-eligible.

Qualifications

Preferred Qualifications: 

• Previous customer service experience preferred.
• Computer skills: Recommended experience with Excel, Google Sheets, online databases, and Adobe.

Requirements: 

• Students must be currently enrolled at Augsburg and must be work-study eligible.
• Attention to detail.
• Comfortable with managing multiple tasks at the same time.
• Confidentiality: Maintain confidential student information when working on job tasks.
• Communication skills: Communicate well with students, faculty, and staff in-person, on the phone, and in online interactions.
• Task management and organizational skills: Problem solve and prioritize work related tasks with assistance from other office staff, and maintain an organized work environment. 
• Flexibility in schedule: Most hours for this position will be within 8am-6pm. However, there may be on-call hours available for evening exam proctoring as needed. 

Additional Information

Please visit our website to find out more about the CLASS/Disability Resources Office.

Apply now.

Application Instructions:

All student applicants must attach the following for consideration: 

• Resume (required)
• Your Spring 2026 class schedule. 
  • If you do not yet know your Spring 2026 class schedule, please let us know.

Augsburg University is an Equal Opportunity employer.  We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at  612.330.1058 or email at hr@augsburg.edu.  Human Resources is located at 20 Memorial Hall.