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Posted 12 days ago

Supervisor 38hoursCareers Wertheim

Supervisor 38hours

Maasmechelen, BERemoteFull-time

AI Summary

Supervises store operations and customer service, representing the brand and driving sales in a retail fashion environment.

About this role

Overview In 2003, creative entrepreneurs Barbara Boccara and Sharon Krief embarked on the challenge of creating ba&sh and its ideal wardrobe—a collection where every woman could express herself with a blend of modernity, simplicity, and chic style.ba&sh has always been driven by a bold spirit of sisterhood. With nearly 300 points of sale worldwide and a presence in over 40 countries across every continent, ba&sh is experiencing rapid international growth.In May 2022, the brand welcomed an investment from the French fund HLD alongside its long-standing shareholders, further fueling its ambitious expansion. A benchmark in "smart fashion," ba&sh stands at the forefront of innovation and is deeply committed to responsible practices. Far more than just a brand, ba&sh is a dynamic fashion house dedicated to addressing the social, environmental, and societal issues of the future.Through its "Walk on the Bright Side" program, ba&sh has achieved B Corp™ certification with a total score of 98 points. Discover our commitments: https://www.ba-sh.com/sustainability.htmlJoining ba&sh means embarking on a journey that is both fashion-focused and deeply human; it means tackling global challenges, going global, embracing your individuality, and playing a part in an entrepreneurial success story. Responsibilities oin the ba&sh family and let your career shine!As a Supervisor within a dynamic team, you play a pivotal role. You report to the Store Manager and interact directly with our customers.You embody the brand, with key responsibilities including:Mastering our history and brand identityKnowing our product range and collection looksBuilding customer loyalty through a welcoming approach and expert adviceGrowing the store’s sales revenue and customer databasePromoting the brand’s image   On a daily basis, your role involves:Assisting customers through personalized salesMaintaining the store’s appearance and merchandising standardsManaging stockMonitoring key performance indicators, such as units per transaction, average basket value, and conversion rate Additionally, you will ensure adherence to ba&sh’s CSR policy within the store and act as an ambassador for it on a daily basis. At ba&sh, we believe in the power of a smile, a passion for the craft, and the drive to support our customers throughout their shopping experience.If you are eager to discover retail at ba&sh, come enrich our team with your:Radiant and caring personalityImpeccable presentation and interpersonal skillsVersatility, proactivity, and energyEase in building relationshipsStrong listening, observational, and commercial skillsAesthetic sensibility and fashion awarenessAuthenticity and operational excellence ba&sh

Skills

CSR Policy AdherenceCustomer Loyalty ProgramsCustomer Relationship ManagementInventory ManagementKPI MonitoringMerchandising StandardsRetail OperationsSales Performance Metrics

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