Posted 29 days ago
Supervisor Deli
AI Summary
Supervises all aspects of hygiene, safety, and operations in a deli department, ensuring standards are maintained, resources are managed to maximize turnover, and customer needs are communicated to demand planning.
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Supervises all aspects of hygiene and safety within the service areas. Ensures that operating standards are maintained. To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.Key Responsibilities
Ensures compliance to hygiene, housekeeping and safe working standards.
Monitors the implementation of all promotional activities – adherence to promotional calendar.
Back up areas are kept clean and clear.
Understand customer needs and communicate these to demand planning. Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area.
Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum.
Minimum Requirements
Grade 12
Five year's Experience / training in foods retail and management of resources.
Competencies
Merchandising Management
Customer Orientation.
Communication skills – clearly conveying message and actively listening.
Business mindedness.
Food Safety & Hygiene
Ensures that hygiene and housekeeping standards are maintained.
Ensures stock rotation.
Monitors the adherence to food safety and health and safety standards are maintained.
Customer Services Management
Responds to customer requests.
Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability.
Ensures department standards are maintained, equipment is manned and in working order.
Staff Management
Communicates critical information to staff.
Set targets and activities – priorities, delegates and communicates.
Handles procedural, policy and legislative non compliance.
Administration
Ensures that all equipment is properly maintained in effective working order.
Ensures that general maintenance standards are met.
Monitors waste, and ensures procedures are adhered to.
Systems
Gap scanning out of stocks.
Identifies, counts, and records out of stocks & over stocks.
Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning.
Location: Diep River 3 Arts
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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