Posted 1 day ago
Supervisor, Kurt Geiger, Brown Thomas Galway
AI Summary
Supervises store operations at a luxury footwear and accessories retailer, including opening and closing the store, managing till systems, ensuring security, and leading the team to deliver exceptional customer service and meet sales targets.
About this role
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
WE NEED YOU TO:
- Consistently deliver exceptional service
- Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
- Responsible for opening and closing of the till system
- Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
- Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
- Ensure the shop floor is kept tidy and replenished and that store standards are maintained
- Support your management team by working towards individual and team sales targets
- Support with training and development of team members in the absence of the senior management team
- Assist in the preparation and planning of promotional activities
- Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
- Regularly participate in training activities to become a confident brand ambassador
- Support the management team during absences with weekly trade report and conference calls
- Hold daily team briefs and set targets in the absence of the manager
Requirements
- Strong communicator
- Understanding of excellent service
- Previous experience in retail
- Interest and awareness of key fashion trends
- Self-motivated and driven by targets
- Confident working in a team
Benefits
- Competitive basic hourly rate
- Amazing employee discounts
- Fabulous shoes!
If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism
Skills
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