Supplier Development Coordinator

About the role:

You’ll be the frontline of our supplier network — responsible for identifying, qualifying, and building relationships with landscaping suppliers across North America. This role sits at the intersection of sales outreach, data integrity, and cross-team coordination. You’ll work closely with our Inventory Management and Operations teams to ensure suppliers are onboarded smoothly and our catalog data stays accurate. If you’re a natural communicator who thrives on working efficiently, takes initiative, and doesn’t mind picking up the phone to get things done, this role is for you.

What You’ll Do:

Supplier Acquisition & Qualification (70%)

• Conduct outbound outreach (calls and emails) to prospective suppliers to acquire inventory lists and catalogs

• Research and identify new supplier prospects across target regions

• Qualify new supplier leads against GoMaterials’ standards for product fit, geography, and reliability

• Manage the end-to-end supplier onboarding process, including qualification calls and documentation

Supplier Relationship Management (20%)

• Maintain ongoing supplier relationships — follow up on open items, resolve friction, and drive partnership alignment

• Process and organize incoming supplier catalogs and inventory updates per established SOPs

• Manage the inventory inbox and triage supplier communications

Data & CRM Management (10%)

• Keep the CRM current with accurate supplier contacts and business information

• Fill and process customer request forms accurately

• Coordinate with the Inventory Management team to hand off updated availability and flag data issues

• Support process documentation and contribute to building institutional knowledge about the supplier network

What You’ll Need:

• 1–2 years of experience in a sales, procurement, account management, or coordinator-type role

• No phone shyness: comfortable making high-volume outbound calls and emails

• Strong organizational skills — able to juggle multiple supplier threads without dropping the ball

• Detail-oriented approach to data entry and CRM hygiene

• Clear, professional communicator in English (written and verbal)

• Self-starter who can work through a list independently without constant direction

Nice to Have:

• Bilingual — French or Spanish

• Familiarity with CRM tools (HubSpot preferred)