Supply Chain Coordinator

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

A key member of the NAM Supply Chain team, the Supply Chain Coordinator works closely with the Deployment, Sales Ops Hardware Support and 3PL teams to ensure product is picked and shipped on time, in full and aligned with customer and 3PL service level agreements. The SC Coordinator manages the administrative tasks, such as but not limited to, order placement and fulfilment, daily warehouse capacity planning, information distribution, report collation and communication support. They will also analyze operational performance and resolve issues. The SC Coordinator has excellent communication skill, the ability to develop and maintain strong relationships, multitask, experience meeting hard deadlines and working in a fast paced and growing environment.

•Coordinating inbound, outbound & 3PL activities to ensure product is fulfilled and delivered on time and at a completive rate

•External 3PL provider to ensure all products are received, picked, packed & shipped to site in full on time

•Work with Supply Planner/Buyer to ensure inbound replenishment is on track to minimize inventory disruptions

•Local warehousing & distribution deliverables per the SLA

•Assist in 3PL inventory discrepancy investigations

•Work on projects of all sizes and business scale impact

•Drive best practice processes to eliminate pain points in lead to cash processes & inventory management