
Posted 3 months ago
Support Coordinator
Metairie, United StatesRemoteFull-time
AI Summary
Coordinates services and care plans for families, acting as a team leader for plan-of-care meetings and traveling to community locations to monitor participant needs.
About this role
EXPERIENCE & QUALIFICATIONS:
- Bachelor's or Master's degree in a human services field, from a field-specific accredited institution including: Social Work, Nursing, Psychology, Education, Counseling, Child Life/Family Studies, Child Development, Family and Consumer Science, Social Services or Sociology, Philosophy, Substance Abuse, Vocational Rehabilitation, OR Bachelor's degree in liberal arts or general studies with 16 hours on a field listed above.
- good communication skills
- must be organized and have good time management skills
- must be a creative thinker to help families meet their needs
- able to be an advocate for the participants
- Must maintain a valid driver’s license and reliable transportation and insurance.
- must have the ability to function independently and as a team member
JOB DUTIES
- will coordinate services via in person , telephone, e-mail and handwritten reports and letters with families and individuals
- will develop a working rapport with all service providers
- will coordinate and serve as Team Leader for the plan of care meetings
- will develop, implement and monitor care plans
- will travel to family homes or designated community areas for quarterly visits
- will make monthly contact with families
- will keep ongoing case notes regarding all contact with each family or provider
Skills
Case Management SoftwareCustomer Relationship ManagementElectronic Health RecordsHIPAAInsurance VerificationMicrosoft OfficeValid Driver's License
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.