Support Engineer

Support Engineer

"TRANSILIENT VISUAL COMPUTING"

Advancements in Visual computing, have a lot to do with two eponymous constructs-Moore's Law and the Pixel per dollar construct. While the former has ensured that computing power keeps increasing exponentially, the latter has given us constant improvements in visualization, all the while making them more affordable. With the explosion of data in today's world, visual computing in one of its multifarious forms has an integral role to play in all organisations raging from the military to educational institutions.

We are a technology consulting and development startup with a team of high trained and experienced professionals in the domain of Computer Graphics. 3D Visualisation and System Architecture. With extensive know-how and expertise in building scalable visualisation and computing solutions, we stand at an enviable position in the industry with our capability to deliver turnkey solution encompassing the complete visual computing paradigm.

The role may be changed or tweaked keeping in mind the capabilities and performance of the candidate.

The System administrator is responsible for the following:-

• Managing Assigned LABs
  • Configure and manage Infrastructure including, PCs (Windows and Linux), Network devices, Display devices, Databases and automation of testing infrastructure.
  • Windows administration
  • Demo setup assistance
  • Software/Hardware Installation at customer site
  • Software/Hardware Upgrade at Customer site
  • Understanding VizExperts Software and demonstrating to visitors
  • Documenting issues and updating documents wherever required
  • Inventory management of software and hardware
• Pre-sales/Technical Marketing activities
  • Meeting clients and gather requirements
  • Accompany Engineers for technical demonstration
  • Documenting and forwarding to Marketing/Sales teams
  • Helping Sales and Marketing team wherever required
• Other
  • Knowledge sharing to team
  • Customer Software training.

Qualifications

Qualifications : BE, BTech, MCA, MTech, ME, Msc

Experience : 0-2 years

Verbal communication : Good, Precise and clear.

Written communication : Proficient in English for documentation.

Expertise

• Windows administration
• Networking
• Computer Hardware

Concepts

• Basic C / C++, Windows, Core Computing Fundamentals, Shell/Batch scripting

Desirable

• Deep knowledge of Windows system administration
• Basics of Linux administration
• Knowledge of Computer Hardware is desirable.
• Knowledge on network infrastructure.

Additional Information