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Posted 1 month ago

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Swedish Customer Support Agent

St. Julians, MaltaRemoteFull-time

AI Summary

A Swedish-speaking Customer Support Agent assists customers via live chat, email, and telephone, collaborates with payments and Prozone teams, and contributes to a positive team environment.

About this role

We arecurrentlylookingfor a Swedish Speaking Customer Support Agentwhowillfitinourfantasticteam.


Responsibilities

- Interactwithcustomers;assistingthemandprovidingawelcomingandpleasantexperiencevialivechat,e-mailand
telephone.

- Workcloselytogetherwiththepaymentsteam

- WorkwithintheProzoneteam,supportcolleaguesandcontributetoanawesomeworkingatmosphere


Requirements:

- Exemplaryandresponsibleteamplayer

- Strong sense of initiative

- ExcellentwrittenandverbalSwedishcommunicationskills

- Canworkwellunderpressure

-Excellent Computer literacy skills, especially in web-based applications

- An interest in iGaming or a willingness to learn
- Customer Service focused


Benefits


At Bethard.com, we are on an infinite journey, where our goal is to create an outstanding work place. We believe in releasing the talent and creativity in every person who works with us.

Ourbrightopen planofficeisintheheartofMaltasamusementareawithplentyofcafésandrestaurantstochoosefrom. Itoffersamodern,relaxedandwelcomingenvironment.Naturally,weofferprivatelife andhealthinsurance,healthbenefits,familyfriendlycompanypoliciesaswellasexcitingcompanyevents.Welcome!


About Bethard.com


Bethard.comwasfoundedin2012andconsistsofateamofpassionateindividualswithavisiontocreateandpromoteextraordinaryiGamingbrands.Bethard.comoffersonlinecasinoandsportsbettingthroughseveralbrands
andemploys multinational staff.



Skills

Customer ServiceEmailIGamingLive ChatSwedishTelephoneWeb Based Applications

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