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Posted 6 months ago

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Swedish-speaking Customer Support Agent for Food Delivery Service Team in Greece

AthensRemoteFull-time

AI Summary

A Swedish-speaking customer support agent handles customer and partner inquiries via calls, chats, and tickets for a global food delivery platform, working remotely from Greece.

About this role

Swedish-speaking Customer Support – Work From Home in Greece

Sunshine, good food, island weekends… and a job you can do from your living room? Yes, really.

We’re looking for Swedish-speaking customer support agents who want to take the leap and build a new life in Greece, while working from home.

Whether you picture yourself living in Athens, Thessaloniki, Crete, Rhodes, or a quiet seaside town… you choose the view, and Greece provides the lifestyle.

And while you’re enjoying the Mediterranean pace of life, you’ll also be supporting one of the world’s leading delivery platforms used by millions across 70+ countries. Food, groceries, last-minute essentials, you’ll be the friendly problem-solver behind smooth, reliable deliveries.

It’s a digital-first, international role with real impact, but without the corporate stiffness.

What you’ll be doing

  • Help customers and restaurant partners via calls, chats and tickets
  • Handle questions about orders, deliveries, refunds and platform usage
  • Provide calm, friendly and solution-oriented support
  • Use templates and guidelines to ensure quality
  • Escalate sensitive cases when needed
  • Jump in on occasional ad-hoc tasks

Requirements

  • Fluency in Swedish
  • Good English skills
  • Confidence with computers + ability to multitask
  • Strong written communication
  • Customer service experience is a bonus but not required
  • A positive attitude — and ideally, a desire to move somewhere sunny

Benefits

  • Full relocation package to Greece (flight + hotel + housing support — all covered)
  • Competitive monthly salary +2 extra salaries per year
  • Health insurance & plenty of discounts
  • Paid training with certified instructors
  • Growth opportunities in an international environment
  • Social events, community initiatives and a multicultural workplace
  • Free online Greek lessons
  • A Great Place to Work–certified employer

Why you’ll love this journey

You’re not just getting a job — you’re getting a life upgrade.

Greece offers:

  • sunshine most of the year
  • incredible food
  • friendly people
  • affordable living
  • and endless beaches within weekend distance

And the best part?

You get all of that while working comfortably from home in Greece.

Skills

Customer ServiceMultitasking

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