Swedish Speaking Social Media Support Advisor

Patrique Mercier Recruitment FR is pleased to offer an opportunity for a Swedish Speaking Social Media Support Advisor. This role is ideal for candidates who have a passion for social media and a dedication to providing excellent support to customers. As a Swedish Speaking Social Media Support Advisor, you will be the voice of the brand, ensuring positive interactions with the Swedish-speaking community.

Responsibilities

• Provide high-quality support to Swedish-speaking customers via various social media platforms, efficiently addressing inquiries and resolving issues.
• Monitor social media channels to ensure prompt responses to comments, messages, and questions from customers.
• Engage proactively with users to enhance their experience and build a loyal community around the brand.
• Collaborate with the marketing team to align social media content with brand messaging and customer interests.
• Analyze user feedback and interactions to identify trends, making recommendations for service improvements.
• Assist in creating engaging social media content that appeals to the Swedish audience.
• Keep abreast of trends in social media and customer service to provide informed support and insights.

Requirements

• Fluent in Swedish and English, with strong written and verbal communication skills.
• Experience in social media customer support or community management is preferred.
• Comprehensive understanding of various social media platforms and user engagement strategies.
• Strong problem-solving skills and a customer-centric approach.
• Ability to multitask and prioritize in a dynamic environment.
• Familiarity with social media analytics tools is an advantage.
• A collaborative team player with a positive attitude and a passion for customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...