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Posted 17 months ago

System Administrator (VTC)

Annapolis JunctionOn-site

AI Summary

Administers and supports video teleconferencing and VoIP infrastructure, endpoints and streaming, including installation, configuration, upgrades, troubleshooting and repair. Conducts quality assurance testing to isolate and correct faults in end-user environments.

About this role

Description

Responsibilities Include:

  1. VTC System Administrator will perform technical duties related to administration and end-user support for VTC infrastructure, endpoint devices and video streaming
  2. Installing, Configuring, tests, upgrades, Maintaining, Troubleshooting, and repairing video teleconferencing (VTC) system and VOIP systems.
  3. Conducting quality assurance tests to identify system failures and to analyze, isolate, and correct operational faults on VTC and VOIP equipment infrastructure and software in the end user environment.


Requirements


REQUIREMENTS

Required Skills, Experience, and Education: Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in Math, Science, Engineering, Statistics , Engineering Management or a related discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a Bachelor’s degree. Please refer to the customer document for additional requirements. Shall possess knowledge of various VTC and VOIP hardware & software brand(s) of equipment (Polycom, Tandberg, Cisco, etc.) and related protocols (i.e., H.323, H.235, H.264, H.239, Duo Video, etc) and a working knowledge of routing equipment and their interfaces with VTC hardware and multi-layer secure network environments.

Required Clearance: Candidate must have a TS/SCI polygraph clearance

Preferred: DoD 8570 IAT Level 2 Certification

Skills

CiscoDoD 8570 IAT Level 2Duo VideoH.235H.239H.264H.323Multi-layer Secure NetworksPolycomQuality Assurance TestingRouting EquipmentTandbergTroubleshootingTS/SCI ClearanceVOIP SystemsVTC Systems

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