System Sales Manager

Overview

Waters is seeking a dynamic and results-driven professional to join our team as a System Sales Manager, based in France. This exciting opportunity is ideal for an individual with a strong commercial mindset, excellent relationship-building skills, and a passion for driving business growth within a customer-focused environment.

Main Missions:

• Strategy Execution :Implementation & execution of the corporate strategies transmitted by the General Manager and the Sales Development Manager.
• Sales Development:Development and management of sales activities required to achieve growth objectives and income set by WATERS Corporation.
• Target Achievement:Meet quarterly and annual country targets through accurate and reliable forecasting activities and exceptional funnel management.
• Customer Satisfaction: Ensure a high level of customer satisfaction and loyalty.
• Team Building: Build a strong, motivated team by managing and fostering the personal development of team members.

Responsibilities

• Business Development: Develop and optimize system sales in France, achieving quarterly and annual plan for orders and sales.
• Commercial Strategy: Align and execute local sales strategies and tactics in close collaboration with the sales development manager and field marketing, ensuring timely and high-quality reporting like leads funnel and forecast, business reviews using company’s tools and software.
• Team Management: Set commercial objectives, manage sales team productivity. Continuously optimize qualitative/quantitative indicators to guarantee the development of turnover.
• Action Plans Execution: Develop, validate, and execute territory and Account plans, integrating the company's commercial strategy.
• Prospecting & Funnel Fill activities: Focus the team funnel fill activities as prospection, cross-selling and customer expansion, ensure regular field visits to optimize territory coverage and optimize market visibility.
• Collaboration: Work closely with the Sales Development Manager, Field Marketing team and Inside Sales to develop and execute promotional activities, evaluate their impact, and propose corrective actions.
• Negotiation: Negotiate with purchasing departments of strategic accounts.
• Sales Support: Utilize company tools for training, customer documentation, and sales support.
• Customer Relations: Maintain professional relationships with customers to ensure loyalty, address critical issues promptly, and escalate when necessary.
• Leadership: Act as a proactive member of the South Europe leadership team.

Management of the Sales Team

• Leadership:Lead, motivate, coach and develop a team of 8 Account Managers (Field and inside) and Sales Support Specialist. Manage and mentor apprentices and interns to support their development and build Waters’ future talent pipeline.
• Development:Act as a “multiplier” manager, ensure individual development plan for each member of the team with regular coaching activities.
• Training:Implement necessary tools and means for team success, providing specific training for individual development.

• Monitoring: Regularly follow up on activities to ensure the quality of the team's skills.
• Continuity: Ensure continuity in departmental activities during employee absences.
• Optimization: Assess the existing sales organization to determine optimal organizational design, strategic direction, and tactical implementation to meet revenue and growth goals.
• Communication: Maintain excellent internal communication with other divisions (Consumable Sales, Laboratory, Customer Service, Finance and Administration, and the European structure) to exchange necessary information for business development and customer satisfaction.
• Participation: Actively participate in sales and service meetings, staff meetings, and national, European, and international meetings to communicate the company's commercial strategy to the team.

Qualifications

Skills and Qualifications:

Background & Education:

• Professional background in Biochemistry/Chemistry/Engineering or related subjects.
• Minimum of Master 2 degree or equivalent.

Knowledge/Experience:

• Strong Leadership and management skills
• Proven track record of min. 5 years experience as a commercial leader with experience in coaching and developing teams
• In-depth product knowledge of Chromatography and Mass Spectrometry.
• Extensive market knowledge in Pharma, Food, Environmental, Omics, and Academic sectors.
• Excellent verbal and written communication skills
• Excellent English skills, both verbal and written.
• Proficiency in English, both verbal and written; additional European languages are a plus.
• Willingness to travel up to 50%, including overnight stays.
• Proficient in Windows environment (Word, Excel, PowerPoint, Teams, Outlook).
• Familiarity with Sales Force and Power BI.

Personal Attributes:

• Ability to direct actions within a global long-term strategic vision.
• Passion for team management, recruitment, training, and development.
• Strong organizational skills with the ability to handle multiple tasks and priorities.
• Excellent business acumen and negotiation skills, capable of influencing purchase decisions.
• Ability to work under pressure and meet quarterly and annual objectives.
• Dynamic, proactive, and customer-oriented.
• Team spirit, excellent interpersonal skills, open-mindedness, and effective communication.
• Strong sense of organization, diligence, and common sense.
• Ability to manage and optimize administrative tasks.
• Valid Category B driving license.