System Support Engineer
AI Summary
Provides on-call and on-premises IT helpdesk support, manages AV conferencing, maintains IT inventory and fixed assets, and offers Level 1 support for networking and UPS systems.
About this role
Overview
To Cater all the IT related issues to end users, active and passive equipment Level 1 support, Inventory, UPS services in head office Skytower.
Responsibilities
Provide on-call and on-premises IT helpdesk support for users.
Arrange and manage Audio & video Conference calling for higher management (GCEO , CEO & HODs)
Manage and maintain TPL IT inventory, fixed assets, and asset tagging (including laptops, desktops, printers, scanners, IPTs).
Desktop and laptop installations.
Offer Level 1 support for networking-related issues.
Provide Level 1 support for UPS systems.
Ensure 24/7 availability for IT support as needed.
Ensure Users windows and antivirus updates.
Qualifications
BS Computer Science
Relevant experience of 2 to 3 years
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.