
Posted 1 month ago
Table Games Specialist
AI Summary
Supports the daily operations of the Table Games department by maintaining, repairing, and troubleshooting gaming equipment and systems. Ensures equipment integrity, assists with installations and relocations, and delivers service consistent with Forbes Five-Star standards.
About this role
Table Games Specialist
The Table Games Specialist is responsible for supporting the daily operational and technical needs of the Table Games department. This position ensures the proper functioning, maintenance, and integrity of table games equipment, layouts, and related gaming systems throughout the resort. Responsibilities include performing equipment repairs, coordinating table and game relocations, maintaining gaming technology, resolving operational issues, and safeguarding game integrity while delivering exceptional service consistent with Wynn Las Vegas' Forbes Five-Star standards.
Essential Job Responsibilities
- Support the operational needs of the Table Games department through the maintenance, repair, and troubleshooting of gaming equipment and related systems.
- Perform preventative maintenance and repairs on table games equipment, hardware, signage, and associated gaming assets.
- Assist with table game installations, removals, relocations, and casino floor reconfigurations as directed.
- Monitor and maintain table games technology systems to ensure optimal performance and regulatory compliance.
- Identify and resolve equipment malfunctions and operational issues in a timely and professional manner.
- Partner with Table Games leadership and other operational departments to minimize disruptions to guest service and gaming operations.
- Maintain accurate records of repairs, service requests, equipment inventory, and completed work.
- Support initiatives that protect game integrity, asset security, and compliance with all applicable gaming regulations and company policies.
- Exercise sound judgment while maintaining confidentiality and the highest standards of professionalism.
- Deliver guest and employee interactions consistent with Wynn Las Vegas' commitment to exceptional service excellence.
- Perform other job-related duties as assigned.
Qualifications
- Knowledge of table games equipment, gaming technology, repair procedures, and casino operations is preferred.
- Ability to safely operate and maintain job-related hand tools, power tools, testing equipment, and personal protective equipment.
- Basic computer proficiency required; experience with Microsoft Office applications is preferred.
- Strong troubleshooting, problem-solving, and organizational skills.
- Ability to work independently with minimal supervision and collaboratively within a team environment.
- Ability to prioritize multiple assignments and adapt to changing operational needs in a fast-paced casino environment.
- Excellent communication and interpersonal skills.
Requirements
- Must be able to obtain and maintain all licenses, registrations, certifications, and work cards required by Wynn Las Vegas and applicable regulatory agencies.
- Must be at least 21 years of age.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays as business demands require.
- Must be able to stand, walk, bend, lift, and perform physical tasks associated with equipment maintenance and casino floor operations.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Skills
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