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Posted 14 days ago

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Table Games Supervisor (Floorperson) - Full Time/Swing Shift

Atlantic CityFull-time

AI Summary

Oversees assigned table games areas, develops dealer performance, ensures guest service, enforces compliance and responsible gaming standards, and monitors for suspicious behavior.

About this role

About the Role

The Table Games Supervisor (Part Time-SWING SHIFT) is responsible for the operation of assigned game area; including performance development of dealers and ensuring guest service.

Position Responsibilities

  • Hassle free guest and internal processes
  • Compliance with internal controls and regulatory requirements
  • Commitment and compliance to responsible gaming and responsible alcohol service standards
  • Compliance with all rules of the game and regulatory requirements
  • Establish and implement all required policies and procedures
  • Dealer delivery of flawless and friendly service
  • Common sense approach to dealer work standards
  • Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
  • Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
  • Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.
  • Must be able to bend, twist and lean as needed
  • Math skills to add values accurately and quickly
  • Must be able to lift/push/pull up to 10 pounds

Requirements

  • Five years’ casino experience with a minimum of three years in a supervisory role in table games
  • In-depth knowledge of traditional casino games including but not limited to Roulette, Poker, Craps, Blackjack, Baccarat, Pai Gow, etc.
  • Excellent leadership, communication, and problem-solving skills
  • Ability and agility to work as business dictates (weekends will present peak demand
  • Ability to effectively communicate in English (Read, Write, Speak & Understand).

Benefits

  • Free meal on shift
  • Training & Development
  • Paid Time Off
  • Free Parking
  • Pay Rate: $28.75/hour

Skills

BaccaratBlackjackCard Counting DetectionCheating DetectionCrapsDealer Performance DevelopmentEnglish CommunicationFloor SupervisionGuest ServiceInternal ControlsMath SkillsPai GowPokerPolicy And Procedure ImplementationRegulatory ComplianceResponsible Alcohol ServiceResponsible GamingRouletteSuspicious Behavior Review

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