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Pigment

Posted 13 days ago

Open

Talent Operations Coordinator

New York CityHybridFull-time

AI Summary

Coordinates interview scheduling and candidate communications for a Talent team, maintaining ATS data and job postings while improving hiring velocity and employer brand.

About this role

Contract position (6+months rolling) | Based in Toronto, New York, or Austin

We’re offering an exciting opportunity for a Talent Operations Coordinator to join our People team on a contract basis. You’ll play a key role in creating a seamless experience for candidates, recruiters, and hiring teams while helping us improve the speed and efficiency of our hiring processes.

What you'll do:

Interview Coordination and Candidate Experience

  • Own and manage interview scheduling in close partnership with our recruiters and hiring teams
  • Communicate clearly with candidates throughout the process, ensuring they receive an exceptional experience
  • Coordinate complex interview schedules across multiple stakeholders, locations, and time zones
  • Participate in hiring kick-off calls and support recruiters throughout the recruitment process

    • Talent Operations and Process Improvement

    • Maintain accurate and up-to-date information across our ATS and Talent Acquisition databases
    • Advertise open positions and ensure job postings are accurate, consistent, and compliant
    • Support initiatives that strengthen our employer brand
    • Identify opportunities to improve hiring velocity by optimizing scheduling and operational processes
    • Maintain strong data hygiene and identify opportunities for automation and greater efficiency

Who you are:

  • Experience in an assistant, coordinator, or operational role within a fast-paced environment
  • Good acumen with AI tooling and solutions
  • Excellent organization and attention to detail, with experience managing multiple priorities and stakeholders
  • The ability to prioritize effectively and create a structured weekly schedule
  • Confidence using technology and digital tools; familiarity with job boards or applicant tracking systems would be an advantage
  • Strong written and verbal communication skills, ideally developed in a customer- or candidate-facing role
  • A commitment to consistently delivering an excellent experience
  • An outgoing, enthusiastic, and adaptable approach
  • Excitement about becoming a core member of a collaborative, high-performing team

    • How we work:

  • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
  • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
  • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
  • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
  • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations

    • What we offer:

  • Competitive contractor day rate package
  • Trust and flexible working hours
  • hybrid remote-friendly environment

    • Skills

    AI ToolingApplicant Tracking SystemsATSAutomationData HygieneInterview SchedulingJob BoardsTalent Acquisition Databases

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