Team Lead, Account Payable

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At Dulcedo, talent management is not about volume - it’s about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent across North America and internationally.Our mission is to build scalable, sustainable careers for our talent while delivering white-glove service to the brands and partners who collaborate with them. We believe in strong systems, thoughtful recruitment, and intentional growth, not short-term wins or reactive hiring.

Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models, hundreds of Olympic and professional athletes, and a growing roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto and an extensive network across Los Angeles, New York, Miami, and beyond, Dulcedo operates at the intersection of talent, culture, and entertainment.

At the core of Dulcedo’s values and recruitment process is a strong commitment to Diversity, Equity, and Inclusion. Our current workforce is a celebration of diverse ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. Our continued mission is to recruit, support, and grow talent in a way that ensures equal opportunities for all applicants.

Above all, Dulcedo is a people-first organization. Our team is made up of ambitious, collaborative, and high-performing individuals who care deeply about culture, integrity, and impact. Proudly certified as a Great Place to Work, we foster an environment where people are empowered to grow, challenge themselves, and do meaningful work alongside industry-leading talent.

As the Accounts Payable Team Lead, you will be the technical reference for Dulcedo’s Accounts Payable function, ensuring the team operates efficiently, accurately, and in accordance with internal processes and financial controls.

You will provide day-to-day leadership to the AP team, coordinate priorities, oversee the quality of the work, and support the resolution of complex cases. Working closely with Finance, Talent Management, Agents, and Operations, you will help ensure that invoices, talent-related payments, vendor accounts, and other financial obligations are processed accurately and on time.

This is a hands-on leadership role. You will support and develop the team while remaining actively involved in AP operations when needed.

Team Leadership: Provide day-to-day supervision, guidance, and support to the AP team while helping employees develop their technical skills and autonomy.

Work Allocation & Prioritization: Organize and prioritize daily workloads to ensure invoices, payments, and other AP activities are completed accurately and within deadlines.

Quality & Accuracy: Review AP transactions and processes to ensure accuracy, completeness, proper coding, and compliance with internal procedures.

Talent & Vendor Payments: Oversee the processing of payments related to talents, agents, vendors, suppliers, freelancers, and other business partners.

Complex Issue Resolution: Act as the escalation point for complex invoices, payment discrepancies, vendor inquiries, coding issues, and other AP-related matters.

Process Management: Ensure AP procedures are consistently followed and identify opportunities to improve efficiency, accuracy, and controls.

Process Improvement: Contribute to the optimization and automation of AP workflows, including improvements to NetSuite and other financial systems.

Problem Identification & Escalation: Identify recurring issues, operational risks, and process gaps, escalating them appropriately and proposing practical solutions.

Cross-Functional Collaboration: Work closely with Finance, Talent Management, Agents, Operations, and other internal teams to resolve issues and ensure smooth financial operations.

Hands-On Support: Remain involved in day-to-day AP activities and step in directly when additional operational support is required.

5+ years of experience in accounts payable, accounting, or financial operations;

Previous experience leading, supervising, or mentoring an AP or accounting team;

Strong understanding of accounts payable processes, invoice processing, payment cycles, vendor management, and account reconciliations;

People-oriented, with strong interpersonal and leadership skills and a genuine ability to build trust, support team development, and foster collaboration;

Strong attention to detail and a high level of accuracy;

Experience working with an ERP system; NetSuite experience is considered a strong asset;

Strong organizational and prioritization skills, with the ability to manage multiple deadlines;

Excellent problem-solving skills and the ability to handle complex or sensitive financial matters;

A hands-on approach and willingness to remain involved in day-to-day operations;

Strong communication and interpersonal skills, with the ability to collaborate across Finance, Talent Management, Agents, and Operations;

Experience in a talent agency, entertainment, media, advertising, creative, or similar industry is an asset;

Bilingual in English and French.

At Dulcedo, we look for more than just a CV - we look for energy.

You’re known for your initiative, curiosity, and genuine drive to make things happen.

Your positive attitude, collaborative spirit, and the way you uplift those around you are contagious.

You thrive on new challenges, stay calm under pressure, and love the pace and excitement of a dynamic environment.

You’re a true self-starter - passionate, gritty, and goal-oriented, someone who loves having projects, challenges, and milestones to work toward.

In short, you’re driven, creative, and structured, someone who knows how to balance discipline, fun, and performance - 3 core pillars of Dulcedo’s culture.

Unlimited Paid PTO : Yes, really. Enjoy true work–life balance with the freedom to take the time you need, when you need it!

12 Monthly Personal Days : One extra day off every month to recharge and relax

Flexible Work Environment : Minimal office attendance for those near our hubs, giving you room to adapt your schedule with ease.

Montreal & Toronto Offices : Snacks, great vibes, and pet-friendly spaces. What more could you ask for?

Remote Work : Ideal for our travellers, expats, and digital nomads who want to grow their career without staying in one place.

Freestyle Fridays : We wrap up at 2:00 PM ET every Friday. Long weekends, every week.

Comprehensive Insurance : Dental, vision, and medical coverage for you and your loved ones.

Room to Grow : Take advantage of real internal mobility in a fast-growing company where “sky’s the limit” isn’t just a saying.

The Best of Both Worlds : A vibrant startup spirit backed by 15+ years of experience and the stability of a well-established organization.