Team Lead - GMH

JOB SUMMARY & ESSENTIAL FUNCTIONS

The Clinical Team Lead – Behavioral Health serves as an advanced clinical resource and operational leader within assigned behavioral health programs. In addition to maintaining a reduced clinical caseload, the Clinical Team Lead – Behavioral Health supports day-to-day clinical operations, staff development, quality improvement initiatives, patient access, documentation compliance, and service delivery excellence.

Using evidence-based, strengths-based, trauma-informed, recovery-oriented, and culturally responsive practices, the Clinical Team Lead – Behavioral Health promotes high-quality patient care and supports staff in delivering effective behavioral health services. This position partners closely with the Clinical Program Supervisor to support clinical excellence, ensure regulatory compliance, improve operational performance, and foster a culture of accountability, collaboration, and continuous improvement.

Program assignments may include General Mental Health (GMH), Serious Mental Illness (SMI), High Needs Youth, School-Based Services, Birth to Five/Early Childhood Services, Substance Use Disorder (SUD) Program, Opioid Treatment Program (OTP), Medication Assisted Treatment (MAT), Integrated Care, or other specialty behavioral health programs.

Clinical Practice & Service Delivery

• Maintain a reduced clinical caseload consistent with program expectations.
• Conduct assessments, reassessments, treatment planning, crisis intervention, and therapeutic services within the scope of licensure.
• Provide individual, family, and group interventions utilizing evidence-based treatment modalities.
• Support continuity of care through referrals, care coordination, and service transitions.
• Model best practices in patient engagement, trauma-informed care, documentation, and therapeutic interventions.
• Support access to care and timely service delivery for assigned patient populations.

Clinical Leadership & Staff Support

• Serve as a clinical resource for staff regarding patient care concerns, documentation requirements, workflow processes, and program standards.
• Provide consultation, coaching, and day-to-day support to clinicians, case managers, care coordinators, peer support staff, and other behavioral health team members.
• Assist with onboarding, orientation, mentoring, and training of new employees, interns, and trainees.
• Support staff development through clinical consultation, case review, and skill-building activities.
• Promote a collaborative, strengths-based, and accountable team environment.

Documentation, Quality & Compliance

• Review clinical documentation for quality, accuracy, timeliness, and regulatory compliance.
• Conduct chart audits, quality reviews, and corrective follow-up activities as assigned.
• Monitor documentation completion, productivity standards, and key performance indicators.
• Support compliance with payer, accreditation, contractual, and organizational requirements.
• Assist with quality improvement initiatives, corrective action plans, and audit readiness activities.

Program Operations & Care Coordination

• Support intake workflows, patient access initiatives, referral management, and service coordination processes.
• Assist with case staffing, multidisciplinary team meetings, and complex case consultations.
• Monitor operational workflows and identify opportunities for process improvement.
• Coordinate with internal departments and external partners to ensure continuity of care.
• Assist leadership with implementation of departmental goals, projects, and strategic initiatives.

Collaboration & Community Partnerships

• Collaborate with schools, healthcare providers, hospitals, health plans, community agencies, and other stakeholders.
• Support integrated and coordinated care across service lines and levels of care.
• Participate in multidisciplinary treatment planning and care coordination meetings.
• Represent Valle del Sol professionally in community meetings, trainings, and partnership activities.

Professional Responsibilities

• Participate in supervision, leadership development, training, and professional growth activities.
• Maintain all required licensure, certifications, credentialing, and continuing education requirements.
• Demonstrate ethical conduct and professional behavior consistent with Valle del Sol's mission, values, Emotional Quotients, and Code of Ethics.
• Perform other duties as assigned.

PROGRAM-SPECIFIC RESPONSIBILITIES

General Mental Health (GMH)[AM1]

• Support outpatient therapy services, intake coordination, and patient access.
• Assist with staffing, documentation review, and clinical consultation.
• Monitor treatment planning and service delivery standards.

Serious Mental Illness (SMI)

• Support recovery-oriented care and Adult Recovery Team (ART) processes.
• Assist staff with complex case consultation and community resource navigation.
• Support compliance with RBHA and SMI program requirements.

High Needs Youth

• Support clinical oversight and coordination of high-acuity youth and family services.
• Assist with safety planning, crisis intervention, Child & Family Team (CFT) facilitation, and complex case consultation.
• Support referral matching, hospital discharge planning, and coordination with DCS, Juvenile Probation, health plans, and community providers.
• Monitor continuity of care and community-based support services.

School-Based Services

• Support behavioral health service delivery within school settings.
• Coordinate care with schools, caregivers, educational partners, and community providers.
• Support school-based clinicians through consultation, training, and workflow guidance.
• Participate in school partnership meetings and community collaboration activities.

Birth to Five / Early Childhood Services

• Support developmental and early childhood behavioral health services.
• Assist staff providing caregiver-child interventions and developmental screenings.
• Coordinate services with AzEIP, DDD, pediatric providers, schools, and community agencies.
• Support training and development of staff serving young children and families.

Substance Use Disorder (SUD) Program / Opioid Treatment Program (OTP) / Medication Assisted Treatment (MAT)

• Support counseling and recovery services within OTP and MAT programs.
• Assist staff with treatment planning, documentation review, and regulatory compliance.
• Coordinate care with medical providers, nursing staff, and recovery support teams.
• Support compliance with grant, payer, and program-specific requirements.

QUALIFICATIONS

Education

Required:

• Master's degree in Counseling, Marriage and Family Therapy, Social Work, Addiction Counseling, or a related behavioral health field from an accredited institution.

Preferred:

• Advanced training in leadership, supervision, integrated care, quality improvement, or evidence-based practices.

Experience

Required:

• Minimum three (3) years of applied clinical experience.
• Experience providing behavioral health services in a community behavioral health setting.