Team Leader - Telesales

Team Leader - Telesales

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. 

Responsibilities:

• Team Leadership: Lead a sales-oriented team. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.
• Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of products.
• User Engagement: Strategise outreach efforts to maximise touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.
• Data and Metrics: Track sales metrics and team productivity. Share daily reports and insights with leadership.
• Performance Reviews: Conduct weekly reviews with the team and assist with individual and team improvements
  
  Requirements:
• Graduate in any field
• Excellent Communication Skills - Verbal & Written
• 2+ years of Sales team handling experience.
• Strong experience leading sales/target-driven teams.
• Excellent in pitching, objection handling, and user communication.
• Proficient in Excel and reporting tools; data-first mindset.
• High ownership, ability to operate under pressure, and hunger to deliver results.
• Ability to coordinate on calls and host presentations.
• Hospitality experience is a plus
• This is an 'In Office' role. (Contract will be created as "In Office")
• 24/7 rotation Shifts, 6 days work week (Mon - Sun)