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Cygnify

Posted 1 month ago

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Technical Account Manager (China) – AI / API Platforms

ChinaRemoteFull-time

AI Summary

Technical Account Manager for China who serves as a technical advisor to strategic enterprise clients, driving API adoption, integrations, and successful delivery of AI/API platform deployments.

About this role

Role: Technical Account Manager (China)

Location: China


We are partnering with a leading AI-driven technology company to hire a Technical Account Manager supporting strategic enterprise clients in China.

In this role, you will act as a trusted technical advisor to engineering, product, and R&D teams, helping them unlock value from advanced AI solutions and scale API integrations. You will play a key role in driving adoption, strengthening client relationships, and ensuring successful delivery across high-impact engagements.

Key Responsibilities:

  • Serve as the primary technical point of contact for strategic enterprise accounts

  • Build strong relationships with engineering, product, and platform teams

  • Identify and drive API adoption, integration opportunities, and usage growth

  • Lead business and performance reviews with senior stakeholders

  • Provide product updates, insights, and technical guidance to clients

  • Support onboarding, integration, and issue resolution with internal teams

  • Monitor usage trends and proactively identify risks and optimization opportunities

Requirements:

  • 5+ years of experience in Technical Account Management / Solutions Engineering / Customer Engineering

  • Experience managing enterprise or strategic accounts

  • Strong understanding of APIs (REST/gRPC), cloud platforms, and developer ecosystems

  • Ability to communicate AI/ML concepts to both technical and business audiences

  • Strong stakeholder management and communication skills

  • Fluent in Mandarin and English

  • Good to have:

    • Experience with high-scale API platforms

    • Exposure to AI/ML products or data platforms

    • Background in Computer Science, Engineering, or related fields

Skills

AI/ML ConceptsAPI AdoptionAPIsCloud PlatformsComputer ScienceData PlatformsDeveloper EcosystemsEngineeringGRPCIntegrationIssue ResolutionOnboardingProduct UpdatesREST APIStakeholder ManagementUsage Analytics

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