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Sonar

Posted 9 days ago

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Technical Account Manager (Technical Advisory)

LondonOn-siteFull-time

AI Summary

A Technical Account Manager who advises enterprise accounts on Sonar's code review and verification platform, driving adoption, technical maturity, and customer satisfaction through hands-on software and DevOps expertise.

About this role

Who is Sonar?

Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.

Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.

We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:

  • SonarQube: The world’s leading AI code review and verification platform.

  • SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.

  • SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.

Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:

  • Committed to our customers and community.

  • Obsessed with quality.

  • Deliberate in our decisions.

  • Effective as one team.

With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.

The impact you will have

  • Grow the usage of the Sonar solution within Accounts
  • Increase the overall Account Sonar maturity
  • Lower the risk of Account churn or downgrade
  • Increase Account satisfaction, reduce the number of escalations
  • Increase the number of Sonar sponsors in the Account
  • Establish and maintain Sonar as a Trusted Advisor in the Account
  • Entice Accounts to stay current on an Active version of Sonar, to get maximal value
  • Influence Sonar roadmap to meet Account needs

    • On a daily basis, you will

  • Actively listen and formalize Account technical pains or other adoption inhibitors
  • Work on plans to overcome customer pains and inhibitors
  • Report product technical or functional gaps internally and advocate for their resolution
  • Evangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvements to the customer
  • Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
  • Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback
  • Recruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
  • Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
  • Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
  • Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
  • Run Quarterly Business Reviews (QBR) with Account Sales representatives
  • Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts
  • Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy
  • Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity
  • Track product development within Sonar in order to maintain product expertise

    • The skills you will demonstrate

  • Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
  • At least 5 years of experience in pre- or post-sales customer-facing activities
  • High listening skills and the ability to formalize and abstract elements expressed by customers and partners
  • Excellent presentation skills with strong written and verbal communication skills
  • Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
  • Attention to details
  • A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovationsAutonomy to run your activity/plans with limited supervision

    • Skills

    Agentic Software RepairCI/CDClaude CodeCode QualityCode ReviewCodexCustomer SuccessDeployment AuditsDevinDevOpsGeminiGitHub CopilotPre-salesQBRRoadmap ManagementSecurity GovernanceSonarQubeStatic Code Analysis

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