Posted 3 months ago
Technical Documentation Specialist
AI Summary
A Technical Documentation Specialist writes user and technical documentation for process automation products, working independently with developers and SMEs to publish guides, help, release notes, and specifications for technical audiences.
About this role
Technical Documentation Specialist
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Technical Documentation Specialist needs Degree in Computer Science, English, Technical Writing or related subject.
Technical Documentation Specialist requires:
Minimum of 3 years of related experience.
- Experience authoring technical publications for highly technical and complex products.
- Experience
working with complex network products, video delivery products, and/or
software for technical audiences is preferred.• Must have experience
with Structured FrameMaker (DITA).• - Experience with other tools
used in this environment, including Acrobat Professional, Adobe Creative
Suite, Word, Excel, DITA, SVN, JIRA is helpful. - Must have experience collaborating with other users in a content management system.
- Experience working on a dispersed, multi-cultural team helpful.
- Experience writing in an agile development environment is a plus.
- technical and engineering-based company
Technical Documentation Specialist duties:
Write user and technical documentation for process automation products,
including user guides for technical audiences, online help, Release
Notes, and Product Specifications.•- Work independently on a project basis, interacting with developers, testers, project managers, support staff, and other SMEs.
- Conduct interviews with various technical subject matter experts to gather information.
- Research and translate technical information into user-oriented information for non-technical and technical audiences.
- Publish user documentation in a variety of online and printed formats.
Additional Information
$26hr
6 MONTHS
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.