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Posted 2 days ago

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Technical Engineer

MakatiOn-site

AI Summary

Monitors and maintains printer fleets, performs preventive maintenance, and provides break/fix technical support to minimize downtime.

About this role

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra-competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

Job Responsibilities

Device Monitoring & Maintenance

  • Monitoring the operational status of the printers via fleet management tools.

  • Monitoring and managing supplies.

  • Performing preventive maintenance.

  • Ensure timely response to system notifications to minimize downtime

Break/Fix & Technical Support

  • Diagnose and replace faulty hardware components.

  • Respond promptly to service calls.

  • Perform root cause analysis for recurring technical issues

Job Requirements

Must haves:

  • Strong problem-solving and communication skills.

  • Ability to work independently and as part of a team.

Nice to haves:

  • Basic troubleshooting in printers, copiers, and MPS software

  • Computer literate

  • Fast learner

Skills

Computer LiteracyFleet Management ToolsHardware TroubleshootingMPS SoftwarePrinter MaintenanceRoot Cause Analysis

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