Technical Product Manager

Technical Product Manager — IoT

Product Development · IoT · Lifepro

Job Title: Technical Product Manager — IoT

Department: Product Development

Division: Lifepro - IoT

Reports To: Head of Product Development

Location: Office — Pakistan

Hours: 9:00 AM – 5:00 PM EST

Job Type: Full-Time

About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories—from fitness and wellness to home goods, pet care, children’s products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation.

Role Summary

The Technical PM — IoT is the operational center of gravity for Lifepro’s IoT product team. This person owns end-to-end coordination across factories, the Tuya platform, the Copilot/Star backend, the app development team, and internal stakeholders. They are the person who ensures nothing falls through the cracks between a factory firmware update and a sprint delivery.

UX design and flows are managed by the internal UX lead; this role supports sprint scheduling and delivery coordination, not design direction. The Technical PM keeps engineers focused on building by owning the connective tissue between every workstream.

What You’ll Do

Product & Sprint Ownership

• Own the full product lifecycle from factory hardware readiness through app release — tracking dependencies, timelines, and blockers across all workstreams
• Facilitate sprint planning in collaboration with the UX lead — translate design deliverables and app features into sprint-ready tickets with clear acceptance criteria and sequencing
• Maintain the project board (Monday.com) with up-to-date task status, ownership, and due dates across all teams

Vendor & Platform Coordination

• Manage day-to-day communication with factory partners on firmware timelines, module certifications, Tuya pairing compatibility, and sample availability
• Coordinate with the Tuya platform team on product category setup, DP configuration, cloud project settings, and API access
• Liaise with the Copilot/Star team on API integration timelines, feature availability, and data sync requirements

Team & Stakeholder Management

• Run weekly syncs with the development team to surface blockers, adjust priorities, and communicate changes from stakeholders
• Escalate factory or vendor delays to Wham Studio and Lifepro leadership with options and recommendations — not just status updates
• Track QA test cycles and coordinate developer build availability with QA test schedules
• Document decisions, open items, and technical agreements so institutional knowledge is captured and accessible

Who You Are

• You have 4+ years in a technical PM, program manager, or senior PM role — ideally with IoT, hardware, or connected products experience
• You thrive managing multi-vendor technical environments where nothing is fully in your control
• You speak the language of APIs, SDKs, BLE/WiFi connectivity, and firmware — without needing to code
• You communicate clearly across factories (China), platform partners, and internal stakeholders
• You are organized and proactive, and you escalate with options — not just status updates
• You have experience with agile/sprint planning methodologies and tools (Monday.com, Jira, or equivalent)
• You write clearly — product briefs, meeting summaries, escalation memos
• You can work across time zones with factory partners in China and a global development team
• Nice to have: hands-on Tuya platform configuration (cloud projects, DP setup, app SDK), background working with consumer electronics factories in China or Southeast Asia, BLE LE device commissioning experience, and fitness / health tech / connected home product backgrounds

Success Metrics

• Sprint velocity maintained with zero missed deliveries attributable to PM coordination failures
• Factory and platform dependencies tracked with no surprise blockers reaching the development team
• Project board accuracy — all tasks current, owned, and dated at all times
• QA test cycles coordinated without build availability delays within 60 days of hire

Cross-Functional Relationships

• Factory Partners (China): Firmware timelines, module certifications, Tuya pairing compatibility, sample availability
• Tuya Platform Team: Product category setup, DP configuration, cloud project settings, API access
• Copilot/Star Backend Team: API integration timelines, feature availability, data sync requirements
• Mobile Developers (iOS & Android): Daily coordination on task status, blockers, build delivery to QA
• UX/UI Designer & UX Lead: Sprint scoping and design dependency sequencing (no design direction)
• QA Engineer: Build availability, test cycle scheduling, defect escalation
• Wham Studio & Lifepro Leadership: Vendor escalations, roadmap alignment, quarterly strategic planning

Tools & Systems

Monday.com · Slack · Notion · Google Workspace (Docs, Sheets, Slides) · Tuya IoT Platform (Cloud, DP config, App SDK) · Copilot/Star backend platform · GitHub (read-level access) · Email and vendor portals

Accountability & Rhythm

Daily

• Update Monday.com with task status and ownership
• Slack coordination with the dev team, factories, and platform partners
• Identify and escalate emerging blockers

Weekly

• Run the dev team sprint standup
• Hold vendor and platform sync calls
• Coordinate QA cycles and build handoffs
• Send a stakeholder status update

Monthly

• Run a sprint retrospective
• Review open items and overdue dependencies
• Send an escalation memo if needed

Quarterly

• Lead strategic planning with Product Development leadership
• Vendor performance review
• Roadmap alignment with Wham Studio and Lifepro leadership

Why Work With Us

Join a fast-growing eCommerce company where your expertise matters and your impact is felt across the entire organization. At Chai Vision, we’re scaling quickly, building boldly, and investing in the people who deliver exceptional experiences to our customers.

Here’s what you can look forward to:

• Competitive salary and performance-based growth
• Work in a fast-growing global eCommerce company with real ownership
• Collaborative, high-energy environment where ideas become action
• Opportunity to build and lead systems that drive company-wide impact
• Holiday and birthday gifts — we celebrate our people
• Real room to grow as we scale

If you love being the person who makes complex, multi-vendor product programs feel calm and on-track — you’ll love working here.