Technical Program Manager

Key Responsibilities

• Coordination of several product teams’ work to ensure delivery of value within expected timelines
• Working closely with Engineering manager and team members to create products and achieve tangible impact throughout the development lifecycle
• Managing project schedules, identifying potential issues, and timely informing all key stakeholders
• Managing priorities, risks, and dependencies
• Establishing a process for continuous improvement of metrics - performance (delivery and discovery), quality, as well as team engagement and maturity
• Facilitating project or program-level events

Skills, Knowledge & Expertise

• 3–6 years in roles: Scrum Master, Agile Coach, Delivery/Program management, or a similar role in product/tech environments.
• Hands-on experience in product development (working with engineering and product teams, not just theory).
• Strong understanding of Agile methodologies (Scrum, Kanban, Lean) and when to use which.
• Confident with tools: Jira/Confluence (Atlassian), Miro, Google Docs/Sheets, and related tracking/reporting systems. Proficiency in AI tooling would be a plus (e.g., AI for analysis, documentation, facilitation prep, automation)
• Able to work independently: identify problems, structure ambiguity, and drive solutions end-to-end.
• Excellent communication: facilitation, stakeholder management, and crisp written updates.
• Technical background is a plus (engineering, analytics, systems thinking).

Benefits

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.