Technical Program Manager - Solutions
AI Summary
TPM for the Forward Deployment team leads customer engagements from scoping to successful deployment, coordinating cross-functional teams and ensuring measurable value.
About this role
Join Us in Building the Future of Physical AI
We build the simulation infrastructure for physical AI. We develop GenAI-powered tools that enable robotics teams to create unlimited, diverse training data and realistic evaluation environments. Our team spun out of MIT CSAIL, where we pioneered techniques that trained robots using only synthetic data. We're helping robotics companies transition to AI-native development workflows.
We're a lean team of researchers and engineers from DeepMind, OpenAI, FAIR, and top universities including MIT, Berkeley, Caltech, Harvard, and Yale. We've published best papers at top robotics conferences, won International Olympiad medals, and built core systems at leading AI labs. We believe in building complex systems that bring simplicity to our customers.
Global Team: We operate across US and China time zones. We value people who communicate proactively, document thoroughly, and take ownership of smooth handoffs across teams.
What to Expect
As TPM for our Forward Deployment team, you will lead customer engagements from initial scoping through successful deployment. You'll coordinate technical teams, manage customer relationships, and ensure our solutions deliver measurable value.
What You'll Do
Lead end-to-end customer deployment projects from scoping to handoff
Coordinate cross-functional teams including solution engineers and robotics specialists
Manage customer expectations, timelines, and success criteria
Identify opportunities to productize custom solutions
Build processes that scale as we grow our deployment operations
What You'll Bring
5+ years in technical program management, solutions engineering, or customer success
Experience with customer-facing technical deployments
Technical depth to understand robotics, ML, and simulation systems
Strong project management and stakeholder communication skills
Comfort with ambiguity and rapidly evolving requirements
Nice to Have
Background in robotics, automation, or industrial systems
Experience at professional services or consulting organizations
Familiarity with enterprise software deployment
We believe diverse teams build better products. Even if you don't meet every requirement listed, we encourage you to apply if you're excited about this role and our mission.