Technical RDT Sales and Support - MINCON SA

Job title and purpose

Job title: Technical RDT Sales and Support – Mincon SA
Department: Sales / Construction & Geotechnical
Reports to: General Manager

Job purpose:

To promote and sell the company’s products and services to potential and existing customers, building relationships, addressing customer needs, and contributing to the achievement of sales targets.

Internal Stakeholders:

• Sales Manager (for performance management and reporting)
• Marketing team (for product promotion and support)
• Customer service teams (for handling client concerns)

External Stakeholders:

• Clients and customers (for sales and support)
• Vendors and suppliers (for product details and ordering

Key Responsibilities:

• Identify and pursue new sales opportunities within the mining sector.
• Maintain relationships with existing clients and ensure ongoing customer satisfaction.
• Present and demonstrate products and services to clients.
• Negotiate contracts, pricing, and delivery terms.
• Report on sales activities and forecasts.

Performance Indicators:

• Sales conversion rates and revenue generation.
• Client satisfaction and repeat business.
• Achievement of sales targets.

Qualifications & Experience:

• Degree or diploma in Sales, Marketing, or related field.
• 2-3 years of sales experience, ideally in the mining or industrial sector.

Skills & Competencies:

• Strong sales and negotiation skills.
• Knowledge of mining products and services.
• Excellent communication and presentation abilities.

Behavioral Competencies:

• Persistent and goal-driven.
• Strong interpersonal and networking skills.
• Ability to manage time and prioritize tasks effectively.

Functional Competencies:

• Sales prospecting and lead generation.
• Product presentations and demonstrations.
• Contract negotiation and closing sales.

Personality Attributes:

• Dynamic and self-motivated.
• Customer-focused and solution-oriented.
• Strong work ethic.