Technical Support Analyst
AI Summary
Technical Support Analyst at a global technology consultancy, delivering business-focused support for enterprise and SaaS systems in Capital Markets, Trading and Risk Management.
About this role
We are a global technology consultancy firm with offices in Middle East, Asia, Europe and USA. We deliver business benefits through innovation. We leverage cutting-edge technology led solutions delivered by a team of skilled professionals, from sustainable software development to cloud services and operational excellence strategy. We have extensive expertise in Capital Markets and in particular Trading and Risk Management functions.
We are currently looking for number of Technical System Analysts join our team in Singapore.
Requirements
Skills & Experience
Relevant degree in Business, Maritime Studies, Information Systems, or a related field
3–5 years of experience in a Business Analyst or Systems Analyst role
Understanding of marine operations and chartering workflows (preferred)
Experience in business analysis and requirements gathering, including translating business
needs into system requirements
Experience working with enterprise systems and SaaS platforms
Ability to analyse system usage, licensing models, and cost structures
Strong stakeholder management and communication skills
Analytical mindset with strong attention to detail
Experience supporting BAU operations and incident management
Familiarity with marine systems (e.g. IMOS) is an advantage
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.