Posted 4 days ago
Technical Support Analyst
South AfricaRemote
AI Summary
A Technical Support Analyst based in South Africa provides remote support to UK clients during UK business hours, managing workloads, meeting targets, and maintaining clear communication and records.
About this role
Remote Recruitment is hiring a Technical Support Analyst for UK-based clients in a fully remote capacity. Based in South Africa and working UK business hours, this is an excellent opportunity for driven professionals seeking international exposure.
Key Responsibilities
- Execute all core responsibilities professionally and to a consistently high standard
- Manage your workload effectively and meet all agreed targets and deadlines
- Communicate proactively and clearly with internal teams and external stakeholders
- Maintain accurate records and documentation in all systems
- Contribute to team improvement initiatives and best practice sharing
- Represent the organisation professionally at all times
Requirements
- 2+ years of relevant professional experience in a similar role
- Excellent written and verbal communication skills in English
- Proficient in Microsoft Office Suite and relevant software tools
- Highly organised, reliable, self-motivated and detail-oriented
- Stable and quiet home office with a reliable high-speed internet connection
What We Offer
- Competitive monthly salary between R25,000 and R35,000
- 100% remote position working UK business hours
- Excellent career growth and professional development opportunities
- Exposure to leading UK businesses and international work practices
Remote Recruitment – connecting outstanding South African talent with ambitious UK employers. If this role sounds like you, we encourage you to apply today.
Skills
Conferencing ToolsCRM PlatformsDocumentation ToolsMicrosoft Office SuitePassword ManagersRemote Support ToolsTicketing SystemsVPN