Posted 15 days ago
Technical Support International Solar & Energy
AI Summary
Provides international technical support for solar and energy products, resolving customer issues related to PV systems, energy storage, and EV chargers via phone and email in English.
About this role
Fronius are globally renowned for their high-quality and innovative products and solutions in welding and solar and energy. Together with more than 6,700 employees across 30 countries, we work on inspired solutions, for a better today and a sustainable tomorrow.
We’re looking for an experienced, passionate and customer focusedTechnical Support International Solar & Energy, based in Santa Catarina, Nuevo León, to become a member of our Fronius México Team.
In this role, your responsibilities will include:
Working closely with our international colleagues to resolve customers' technical issues, thereby contributing to a sustainable future.
As the central point of contact, you will support international customers, including electrical installers and Fronius partners, by phone and email, and analyze technical inquiries related to PV systems, energy storage solutions, and EV chargers (wallboxes) in English.
Occasionally, you will represent us at international trade fairs and always provide competent support to customers, both for existing installations and for the planning of new systems.
We're looking for someone with the following skills and experience:
Completed technical education in the field of Electrical Engineering or Mechatronics
Interest in renewable energy
Willingness to develop expertise in photovoltaic and electrical engineering topics
Communicative and outgoing personality
Independent and solution-oriented working style
Fluent English language skills
Solid IT user skills (MS Office)
What can you expect from us:
Vacation days since day one.
Flexible work scheme policy.
Paid time off (sickness days, personal time).
Christmas bonus 30 days’ salary.
Grocery vouchers.
Savings fund.
Minor and major medical insurance.
Life insurance.
Diverse national and international growth opportunities
Are you ready for Fronius? Apply online now and become part of the Fronius family!
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.