Technical Support Officer - Data Support

Inbox Business Technologies is looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT industry.

Employment Type: Contractual employment

Responsibilities

• Enter and update information accurately in Microsoft Excel.
• Maintain daily, weekly, and monthly Excel records.
• Prepare basic reports and data summaries.
• Use Excel formulas such as SUM, AVERAGE, COUNT, IF, and VLOOKUP/XLOOKUP at a basic level.
• Sort, filter, and format data.
• Maintain proper records and documentation.
• Check data for errors and inconsistencies.
• Support senior team members with data-related tasks.
• Organize files and maintain spreadsheets systematically.
• Perform other basic reporting and administrative tasks as assigned.

Requirements

• Fresh graduate or candidate with 0–1 year experience.
• Basic knowledge of Microsoft Excel.
• Good typing and data-entry skills.
• Basic understanding of Word and PowerPoint.
• Good attention to detail.
• Good communication and organizational skills.
• Willingness to learn new software and IT processes.
• Basic knowledge of computers and Windows.
• Knowledge of Pivot Tables.
• Basic knowledge of Excel Charts.
• Basic knowledge of data validation and conditional formatting.
• Familiarity with Google Sheets.

Equal Opportunity & Inclusion

We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, disability, or marital/family status, or any other legally protected status.

At Inbox Business Technologies Limited, we celebrate diversity and strive to create an inclusive space where every team member is valued. We encourage Persons with Disabilities (PWDs) to apply for roles aligned with their skills and experience. We are committed to ensuring fair consideration throughout the recruitment process and promoting an inclusive workplace where everyone has the opportunity to contribute and grow. We also encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.