Technical Trainer - (Document & Mail Automation)

DMA Technical Trainer

Job Summary

OPEX Corporation is seeking a Technical Trainer to support Document & Mail Automation (DMA) products by developing and delivering training programs that enhance employee skills, product knowledge, and operational efficiency. This role will focus on translating technical information and equipment user interfaces into effective presentation and hands-on training for field service technicians, support and production teams. Including maintaining and managing content within the DMA Learning Management System (LMS). This position is based at our World Headquarters in Moorestown, NJ.

Key Responsibilities

• Design and delivery of training for field service technicians, support and production teams (in-person and virtual).
• Develop and maintain training materials including work instructions, student guides, and hands-on exercises.
• Partner with support teams, engineering, and production to identify skill gaps and training needs.
• Support onboarding and ongoing development of technicians and operators.
• Evaluate training effectiveness and update content based on process or product changes.
• Maintain and manage content within the DMA Learning Management System (LMS).

Qualifications

• Experience as a Technical Trainer or similar role in a manufacturing or industrial environment.
• Strong ability to explain technical concepts to varied audiences.
• Knowledge of manufacturing processes, equipment (voltmeter), or electromechanical systems.
• Experience with instructional design and adult learning principles.
• Experience with LMS platforms (Moodle Workplace preferred) and standard training tools.
• Strong communication, organization, and presentation skills.
• Proficiency in Microsoft Office and training/content development tools.

Education & Experience

• Bachelor’s degree in a technical or related field, or equivalent experience.
• Relevant technical certifications (e.g., A+, industrial, or equipment-specific) a plus.

Preferred

• Experience training field service technicians, support and production teams.
• Ability to incorporate real-world troubleshooting and use cases into training.

Salary is $64,000 - $76,000, based on experience.