Posted 3 months ago
Telecom engineer
AI Summary
A telecom engineer provides technical support and management for enterprise telecommunications systems, handling call flows, PBX/ACD/IVR platforms, and related billing and infrastructure.
About this role
Telecom engineer
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Jersey City, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Job details mentioned below
Title: Telecom engineer
Duration: 3+ months
Location: Seattle, WA.
Required Skills :
The Telecom Technician will meet the following qualifications:
· Eight years of telecommunications networking experience with experience managing enterprise Telecommunications systems and/or enterprise telecommunications cabling
· Certified Telco/PBX/Telecom certifications or demonstrated level of equivalent knowledge.
· In depth expertise with Telco services, including Centrex, POTS, T1, DS3 and SIP, as well as billing protocols, including identification of codes used within TIRKS, Circuit IDs, infrastructure and application charges, CLLI codes, mileage rates, etc.
· Strong experience in call application flows using Private Branch Exchanges (PBXs), Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) systems.
· Aptitude for gaining deep knowledge of the industry and business, and proactively using this knowledge to deliver meaningful results
· Consults with clients and teammates to identify all facets of an issue and generate a solution. Understands potential impacts to processes and systems across organization and factors these into solutions. Excellent conceptualization, analytical and logic skills.
· Proficient in MS Office Suites of applications.
· Ability to effectively present information in one-on-one and small group situations throughout the organization
· Amazing attention to detail and excellent troubleshooting skills
· Must thrive in a fast-paced environment and be able to manage multiple projects simultaneously
· Good organizational and communication skills, with the ability to document and present information
· A can-do attitude with great follow-through assist in training other team members
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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