Teller- Oakland Civic Center, CA
AI Summary
A Teller at CommunityAmerica delivers friendly, accurate financial transaction services as the welcoming frontline face of the credit union, building trust and connecting Members with products and specialists to support their financial goals.
About this role
Summary
We’re more than a credit union, we’re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom.
Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members.
Duties & Responsibilities
Frontline Service with Purpose
As a Teller, you will be the welcoming face of CommunityAmerica, delivering friendly, accurate service while handling financial transactions. You’ll build trust, answer questions, and support Members in reaching their financial goals through:
- Member-Centered Service – Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.
- Relationship-Driven Service Delivery – Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.
Requirements
What You’ll Bring
- High school diploma or equivalent required; bachelor’s degree preferred
- Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience
- Cash-handling skills with strong attention to detail
- Ability to build rapport and respond thoughtfully to Member needs
- Strong critical thinking and decision-making abilities
- Self-motivated, with the ability to work independently and collaboratively
- Excellent verbal and written communication skills
- Commitment to confidentiality and professionalism
- Comfort with technology and a willingness to learn new systems
Why CommunityAmerica?
- Competitive Pay$25.00 hourly pay and $10.00 a day stipend plus eligibility for our Bi-Annual Performance Sharing Plan.
- Comprehensive BenefitsAccess health, dental, vision, and retirement plans—with a focus on your physical and mental well-being.
- Award-Winning CultureJoin a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
- Connection & CollaborationBe part of a community that fosters caring relationships, teamwork, and mutual support.
- Growth & DevelopmentBenefit from clear career pathways and ongoing learning opportunities to help you grow professionally.
Ready to Make a Difference?
If you’re passionate about delivering exceptional service and thrive in a dynamic, fast-paced environment, we’d love to meet you. Apply today and become part of a team that values integrity, growth, and community.
Skills
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