Posted 6 days ago
Tenant Property Management | Housemark
AI Summary
Manages day-to-day tenant interactions and property operations for rental properties, handling inquiries, move-ins/move-outs, lease administration, rent processing, maintenance coordination, inspections, and compliance.
About this role
Tenant Property Management
Job Description:
Managed day-to-day communication with tenants, addressing inquiries, concerns, and maintenance requests in a timely and professional manner.
Coordinated tenant move-ins, move-outs, lease renewals, and property inspections.
Assisted with lease administration, ensuring compliance with company policies and rental agreements.
Processed rental payments, monitored outstanding balances, and followed up on overdue accounts.
Coordinated with maintenance staff and contractors to schedule repairs and ensure issues were resolved efficiently.
Maintained accurate tenant records, lease documentation, and property management databases.
Conducted regular property inspections to identify maintenance needs and ensure property standards were maintained.
Responded promptly to tenant complaints and worked to resolve conflicts while maintaining positive tenant relationships.
Assisted in marketing vacant units, scheduling property viewings, and processing rental applications.
Prepared reports on occupancy, maintenance activities, and tenant concerns for management review.
Ensured compliance with local housing regulations, safety standards, and company policies.
Provided excellent customer service to enhance tenant satisfaction and support long-term occupancy.
Requirements
Ideally, candidates will have:
Experience using PropertyMe
Previous experience as an Assistant Property Manager or in a similar role
Queensland property management experience
Strong communication skills and confidence speaking with clients over the phone
A positive attitude, great energy, and a willingness to learn
