Termite & Pest - Service Supervisor

Job Description: Termite & Pest | Service Supervisor

Company Overview:

Palisade Pest Control is a customer service company that provides termite and pest control services to residential and commercial customers. At Palisade, we are committed to a set of core values that includes professionalism, service, integrity, and excellence. Our team members conduct themselves with performance beyond expectations and a commitment to the highest level of service for our customers, vendors, and all those we come in contact with. We are committed to fostering a company culture with a growth mindset focused on daily wins, solid workflow, and giving 110% every day.

Palisade Pest Control employees represent the promise and commitment to our customers of exceptional service, professionalism, and integrity.

The successful candidate will be responsible for:

• Manage the scheduling and deployment of service technicians.
• Train and mentor service supervisors and technicians to ensure high-quality service.
• Monitor service metrics and ensure customer satisfaction at the operational level.
• Assist the Branch Manager in implementing new service protocols or initiatives.
• Supervise technicians on a day-to-day basis.
• Interview and onboard new technicians
• Perform equipment and vehicle inspections
• Be available for emergency route work as needed

Required Qualifications:

• High school diploma or GED
• Pest control route experience and licensed by relevant state agencies
• Computers skills, including Google Docs, Office, Email, PC/Mac
• United States Citizen or authorized to work in the United States
• Pass background check and drug screen

About Palisade Pest Control:

Founded in 2021, Palisade Pest Control has grown from a single office in Rogers, Arkansas to multiple locations in Arkansas, Missouri, Oklahoma and Alabama with continued plans for expansion. Today, Palisade employs an impressive group of experienced and knowledgeable professionals committed to problem solving and serving our customer’s needs. Palisade provides services to both residential and commercial customers, including Termite, General Pest Control, Specialty Pest Control, Fleas, Ticks and Mosquitos.

At Palisade, we are committed to a set of core values that includes professionalism, service, integrity, and excellence. Our team members conduct themselves with performance beyond expectations and a commitment to the highest level of service for our customers, vendors, and all those we come in contact with.