Test Operator

General Summary

Operates the LMR service test station in the service room, performing routine go/no-go testing of land mobile radio units returned for service (RMAs), and supports testing of other product lines as assigned. Follows simple on-screen directions with software-driven pass/fail criteria, connects and disconnects units under test, and documents results and issues. Also performs light assembly tasks such as installing feet, handles, and covers. Works under general supervision following set procedures and standard operational guidelines, seeking guidance from trained technicians as required. Carries out all duties with an emphasis on safety, quality, and 5S.

EDUCATION AND EXPERIENCE

• High School diploma or GED required, or equivalent combination of education and experience. General mechanical/electrical aptitude. Typically 1–2 years of direct experience in the essential functions of the position (production, test, assembly, or similar hands-on environment) preferred. Basic computer skills required to run test software and document results.
• Preferred: Familiarity with electronic test environments, RMA/service workflows, or quality documentation (NMR, CAR, failure reporting).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Perform set-up and routine go/no-go tests of LMR units using the service room test station (primary focus), and test other product lines as assigned.
• Make and verify cable connections between units under test and test equipment.
• Follow on-screen test directions and software pass/fail criteria to execute test procedures.
• Document test results accurately and completely in the RMA tracker and test records.
• Record and report issues through NMRs (Nonconforming Material Reports), CARs (Corrective Action Requests), and failure reports.
• Maintain logs and records indicating malfunctions and test station status.
• Perform light assembly tasks, including but not limited to installing feet, handles, and covers.
• Notify technicians or supervision when a unit, fixture, or test station is not working properly.
• Follow ESD-safe handling practices at all times.
• Maintain a clean, organized work area in accordance with 5S principles.
• Perform other duties as assigned.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate. ESD-controlled service room environment. Work is performed at an electronic test station with powered RF test equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Manual dexterity to repeatedly connect and disconnect cabling to units under test throughout the shift. Near vision to clearly see connectors and cabling. Color and brightness differentiation to detect indicator and display states.