Posted 1 month ago
Therapist (Multi Lingual)
Villa Park, MaldivesRemoteFull-time
AI Summary
A certified spa therapist delivers on-site spa treatments, maintains treatment-room readiness and hygiene, follows standard guest-dialogue protocols, and ensures client privacy and satisfaction in a resort setting.
About this role
Therapist (Multi Lingual)
Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.
- Maintains cleanliness of the work place specially treatment rooms.
- To attend morning briefing on time in proper and complete uniform.
- Make sure that all allocated treatment rooms will be ready by 9:00 a.m. with proper amenities and decorations.
- Assure that all the required products for the reserved treatments should be ready as per the booking time.
- To use the Araamu Spa Standard dialogue from welcoming, assisting guest to changing room, during and after the treatment at all times.
- Ensure to ascertain if the client had undergone any previous injuries that you should be known about. (Always refer on our Health Assessment Form).
- Should be able to give an explanation as to benefits of the treatment to the customer.
- To help on the promotions of spa services being offered in a discreet manner.
- Must respect the guest’s privacy at all times.
- Escort guest always rather than pointing out directions in any areas of the spa.
- Should be able to absorb and pass official messages to colleagues’ every time.
- Make sure to serve beverage to client/s upon completion of treatment.
- Ensure to clean treatment room as soon as after each treatment done; assure that all the amenities are readily available. If you don’t have enough time get help from spa attendant.
- To remind colleagues of any deviations from normal procedures.
- Ensures that any suggestion or complaint from guest or staff should be reported to the supervisor immediately, never delay any decisions especially on guest concerns.
- Performs any additional duties as and when requested by the supervisor.
Qualifications
- Certified as Spa Therapist
- With 2-5 years of experience in the same field in hotel industry
- With good English communication skills
- With pleasing personality and a well focused individual
- Able to handle pressure at work and capability to multi-task
Additional Information
Serve with Humility | Radiate Optimism | Rely on Our Family
Skills
Araamu Spa Standard DialogueBeverage ServiceCustomer ConsultationHACCPHealth Assessment FormHousekeeping CoordinationPrivacy ComplianceSpa PromotionsSpa TherapyTreatment Room Setup
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