Therapy Services Adminisatrator
LondonOn-site
AI Summary
Provides administrative support for therapy services at a mental health and addiction rehabilitation hospital, handling calls, mail, reception, and guest security paperwork.
About this role
Priory Hospital Roehampton is looking to recruit a Therapy Services Administrator to join the team. This is a full time 37.5 hours role.
Priory Hospital Roehampton in London, is one of the country’s leading rehab facilities for mental health conditions and addictions
Priory Hospital Roehampton in London, is one of the country’s leading rehab facilities for mental health conditions and addictions
We offer evidence-based treatment programmes, delivered by our dedicated team who are committed to providing expert treatment for your challenges, supporting you to get back on track.
Our experts can help with:
- Variety of addictions
- Mental health conditions
- Autism diagnosis and support for children
- Specialist day care and inpatient young people's unit
Key Responsibilities
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Answering phone calls and dealing with any queries that may arise whilst also signposting the caller in the right direction to respective departments
- Redirecting and handling mail
- Ensuring the Reception area is maintained to a clean, tidy and professional standard Administration
- Ensure guest security paperwork is completed (where required)
You can find additional information in the attached job description.
Skills, Knowledge & Expertise
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will have previous experience working in a similar administrative role and possess a strong background in administration, with the ability to manage a fast-paced workload and respond efficiently to incoming tasks and duties. They will demonstrate excellent organisational and time management skills, be confident working under pressure, and have strong proficiency in Microsoft Office applications. Excellent customer service skills are essential, alongside experience in handling telephone enquiries professionally, responding to customer queries, signposting information, and redirecting calls appropriately. The successful candidate will be proactive, organised, and able to communicate effectively in a professional manner.
For more information about the role, you can email [email protected]
The ideal candidate will have previous experience working in a similar administrative role and possess a strong background in administration, with the ability to manage a fast-paced workload and respond efficiently to incoming tasks and duties. They will demonstrate excellent organisational and time management skills, be confident working under pressure, and have strong proficiency in Microsoft Office applications. Excellent customer service skills are essential, alongside experience in handling telephone enquiries professionally, responding to customer queries, signposting information, and redirecting calls appropriately. The successful candidate will be proactive, organised, and able to communicate effectively in a professional manner.
For more information about the role, you can email [email protected]
Benefits
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Skills
AdministrationCustomer ServiceGuest Security PaperworkMail HandlingMicrosoft OfficeReceptionTelephone Enquiries
Explore related jobs
More jobs at Priory
Similar Guest Security Paperwork jobs
Jobs in London
- GBar & Waiting StaffGreene King · London, Greater London
- AProject ManagerAccessFintech · London, England
- W
Forward Deployed EngineerWhyHireWrong? · London, United Kingdom - SProduct Marketing Manager, MetalsS&P Global Inc. · London, UK
- TKilburn Loss Prevention OfficerThe TJX Companies Inc · London, GTL NW6 4JD
- HSales Associate (Part-Time) - London, KY ( Dollar Tree Plaza )Hibbett Retail, Inc. · HB: 00443 London, Kentucky (Dollar Tree Plaza)
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.