Threat Analyst 2

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

• Investigate and analyze logs and security-related events via Sophos tooling
• Handle escalations from Tier I Threat Analysts - guide / advise on investigation handling
• Onboard and train new Threat Analysts
• Create cases, track and follow up with clients through threat neutralization
• Communicate and document findings to various customer audiences including technical and executive teams
• Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
• Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket)
• Collaborate and assist with core security and threat response teams
• Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities
• Conduct threat hunting to identify potential threats throughout the MDR customer base
• Participate in Security Operations process improvement and creation
• Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness

Essential:

2+ years of experience working in a SOC environment or computer security team in an IT environment

Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience

Experience with threat hunting

Experience administering and supporting Windows OS (workstations and server) and one of the following: Apple or Linux-based operating systems (RedHat, Debian, Ubuntu, OS X)

Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.

Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.

Strong understanding of Windows event log analysis

Working knowledge of incident response procedures

Passion for all things related to information technology and cybersecurity

Natural curiosity and ability to learn new skills quickly

Excellent troubleshooting and analytical skills, with proven ability to think outside the box

Customer service-oriented with strong written and verbal communication skills

Must thrive within a team environment as well as on an individual basis

Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service

Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience

Willingness to work outside of standard business days including weekends and holidays – our MDR service is 24x7x365 (Hours are standard business hours)

Desirable

• Knowledge of MITRE ATT&CK framework
• Experience with SQL query construction
• Experience with OSQuery Programming and scripting skills - proficient knowledge of PowerShell
• Experience with enterprise information security data management - SIEM
• Advanced Cyber Security certifications