Trainer Interview & Onboarding Specialist (Internal)

About the Role

Svetness is hiring a Trainer Interview & Onboarding Specialist to help interview personal trainer applicants, determine if they are a good fit for the company, and onboard approved trainers into our systems.

This role is important because the quality of trainers we approve directly impacts the client experience. We are looking for someone who is organized, professional, detail-oriented, and able to make good decisions when evaluating applicants.

Responsibilities

• Conduct virtual interviews with personal trainer applicants.
• Evaluate trainers based on professionalism, communication, experience, certifications, availability, and reliability.
• Decide whether applicants should move forward in the onboarding process.
• Document interview notes and hiring decisions clearly.
• Guide approved trainers through onboarding requirements.
• Follow up with trainers on missing documents, certifications, profile information, background checks, and system setup.
• Keep trainer profiles and onboarding records accurate and up to date.
• Communicate with internal teams about trainer readiness, delays, and concerns.

Qualifications

• Experience in recruiting, onboarding, HR, customer service, operations, or administration preferred.
• Strong communication skills.
• Strong attention to detail and organization.
• Comfortable conducting interviews and evaluating candidates.
• Able to follow processes and make sound decisions.
• Comfortable using online systems, spreadsheets, and communication tools.
• Fitness industry experience is a plus but not required.
• Remote work experience is a plus.

Ideal Candidate

The ideal candidate is someone who can move quickly while still maintaining quality. You should be reliable, organized, professional, and comfortable speaking with applicants every day.

Application Requirement

To be considered, applicants must submit:

1. Resume
2. A short Loom video or unlisted YouTube video introduction answering:

Why do you believe you would be great for this position?

The video does not need to be professionally edited. We are looking for clear communication, professionalism, confidence, and your ability to explain why you are a strong fit for the role.

How to Apply

Please apply with your resume and include your Loom or unlisted YouTube video link in your application.