Training Coordinator

Vivant's Training & Development team ensures every employee is set up for success from day one. We're looking for a detail-oriented Training Coordinator to keep our onboarding and learning operations running smoothly as we scale.

This is an execution-focused role. You'll own the logistics and coordination layer of training, scheduling, tracking, LMS management, and documentation, while supporting the Staff Trainer in delivery.

What You'll Do

Training Operations

• Coordinate training schedules, session invites, and attendance tracking
• Manage LMS enrollment, progress tracking, completion monitoring, and learner follow-ups
• Ensure training materials, links, and modules are uploaded, organized, and accessible
• Maintain training documentation, attendance logs, and compliance trackers
• Help prepare training materials, decks, LMS modules, and reference links prior to sessions.

Onboarding Support

• Support new hire onboarding workflows to ensure required training is completed on time
• Serve as the coordination point between new hires, HR, and the Staff Trainer

LMS Administration & Knowledge Base

• Assist employees in navigating Knowledge Base (KB) articles
• Flag outdated, unclear, or inconsistent training content or KB articles to the Staff Trainer for resolution
• Ensure training references (slides, LMS, guides) remain aligned with the most current KB articles
• Maintain working familiarity with company-wide and department-level KB structures
• Help ensure LMS courses are correctly assigned based on role and department
• Support updates to LMS content for Staff Trainer review

Reporting

• Collect training feedback and learner progress data
• Prepare training summaries and reports for Staff Trainer review
• Help document new hire progress, gaps, and areas for reinforcement

Ad-hoc

• Perform other ad-hoc activities that may be assigned by the Staff Trainer from time to time

Requirements

Education: Bachelor's degree in Education, Psychology, HR, or a related field

Training Certifications: Relevant training or trainer certifications are considered an asset.

Experience:

• 2–3 years in training coordination, HR support, onboarding, or learning operations
• Hands-on experience with an LMS platform (enrollment, tracking, reporting)
• Familiarity with SOPs, process documentation, or Knowledge Base systems
• BPO, shared services, or high-volume onboarding environment experience is a plus

Skills:

• Strong attention to detail with consistent follow-through
• Clear written and verbal communication
• Comfortable managing multiple trainees and tasks simultaneously
• Proficient in Google Workspace and MS Teams
• Able to follow structured processes and escalate appropriately

Benefits

• Base Salary: PHP 25,000 – 40,000/month
• 13th Month Pay
• 15 Days Service Incentive Leave
• HMO Coverage (Maxicare) + Dental
• Statutory benefits + allowances
• Performance bonuses
• Free training and certifications