Training & Development Coordinator
AI Summary
Coordinates global training programs, including scheduling courses, booking venues, managing vendor and trainer logistics, handling attendee communications, and reporting metrics via Cognos and an LMS.
About this role
Training & Development Coordinator
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Job Details:
- Administration and Coordination of global learning programs
Training Course Coordination:
• Booking training rooms, hotels, room layout
• Vendor and internal trainer scheduling
• Event scheduling based on an annual plan
• Ordering program materials
Communications
• Handling of enquiries from attendees to centralized mailbox
• Enrollment status updates to the program managers
• Event communications as required
Administration
• Management of Learning Management System (submissions of evaluations, roster completions)
Metrics & Reporting
• Reporting using Cognos (daily, weekly and monthly program enrollment status tracking’s)
• Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM)
• Production of quarterly and annual presentation reports
Skills:
- Proficient with Microsoft Excel, Word, PowerPoint and Outlook
- Strong organization and time management skills and able to manage multiple tasks
simultaneously – getting work done in an effective and efficient way to meet deadlines
- Project coordination skills
- Able to take direction from multiple managers
- Take initiative and pro-actively suggesting new ideas, approaches
Experience:
- Minimum 2 years administrative experience, ideally in a training role
- Preferably HR experience
- Experience working with an Learning Management System (LMS)
- HS Diploma/ BS preferred.
Top 3 Must Have Skill Sets:
Customer Focus – Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy – excellent interpersonal communication skills Planning – Ability to set priorities and to handle multiple tasks Flexibility - in ever changing environment, flexibility is critical
Day to Day Responsibilities:
? Administration and Coordination of global learning programs Training Course Coordination • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking’s) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports
Qualifications
Skills:
- Proficient with Microsoft Excel, Word, PowerPoint and Outlook
- Strong organization and time management skills and able to manage multiple tasks
simultaneously – getting work done in an effective and efficient way to meet deadlines
- Project coordination skills
- Able to take direction from multiple managers
- Take initiative and pro-actively suggesting new ideas, approaches
Experience:
- Minimum 2 years administrative experience, ideally in a training role
- Preferably HR experience
- Experience working with an Learning Management System (LMS)
- HS Diploma/ BS preferred.
Top 3 Must Have Skill Sets:
CustomerFocus – Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy –excellent interpersonal communication skills Planning – Ability to set priorities and to handle multiple tasks Flexibility - ever changing environment, flexibility is critical
Skills
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